Always great service: friendly, helpful, knowledgeable and will go above and beyond for me

I ordered an adaptor for my camera. I received the initial order confirmation email however after a few days I still hadn't received confirmation that my order was shipped. I then contacted the flash centre via instant messaging and was told my order had been shipped and expect delivery within two days. The following day I still had not received an email confirming my order had been shipped. I called the flash centre and was told my order was still sat in the warehouse and had not been shipped because nobody had placed a label on my item. The item was then delivered to me however I had paid £9.95 for delivery and the item arrived one week later. If I had not contacted them, I believe my order would have sat in the warehouse indefinitely. Very poor service from the flash centre.

The product was available and in stock on website, after placing order and paying a huge amount, i got message that its not available. Come on! Money stuck, no refund recieved so far, waste of time and energy. Wont recommend shopping from here.

Bought a lovely Fujifilm 8-16mm f2.8. Was a very good price. Unfortunately the lens was faulty but TFC quickly sent a shipping label and I have received a refund. It’s a shame the lens was faulty but I am impressed how quickly the refunded me.

Great prices,fast delivery I have used them twice now and I'm sure I will use them again.Everything just as it should be.

I recently spent a little time in the London shop with a member of staff who helped me figure out a easy lighting set up for my partners E-com website. The advice was clear and understandable for someone who has no idea about these things. I will definitely be back again soon.

Excellent customer service in sorting out my rode windshield order and making sure the correct product arrived safely. Thankyou.

The worst customer service experienced to date. I still don’t have both items I bought in March (now mid May), they can’t deliver a correct invoice as requested multiple times and have eventually confessed they have been informing other customers about my order. I wouldn’t touch them with an extended barge pole and will never use again.

Great reliable service as always. My first choice for my lighting needs.

Got the product I needed, but when it costs £6 to send a pack of 10 fuses via DHL and it comes wrapped in 1 bag and 2 padded envelopes it gets a bit ridiculous. Size 000 Jiffy Bad and a large letter stamp should just about do it!