Great Customer Service
I needed to get a specialty seamless background paper and they were able to order and arrange shipping for me. I had great experience with their customer service as I was ordering from abroad and they were quick to respond to my questions and give me status updates.
Very Poor Experience.
Having signed into my online account and placed an order The Flash Centre managed to send my order to a different address than the one registered online with them, this resulted in non delivery of the order and further costs to me and time to sort things out with DPD. UPDATE. After having spoken to The Flash Centre and talking about what went wrong I thought my original rating of 1 Star was unfair, Its good to know that this company do read and respond to their ratings to further understand what went wrong and hopefully to rectify things for the future.Thanks for the chat Mr Rowley. Changed rating to reflect this companies concern and response.
I never give full Mark's in a survey
I never give full Mark's in a survey, there is always room for improvement.
Fantastic service ordered late…
Fantastic service ordered late afternoon arrive the following morning. What more could you ask for?
Great service
Great service. Rang with a problem on one of our flash heads, with a view to sending back for repair. After describing the fault, the man I spoke to said exactly what it was likely to be and that it was easily repaired by myself. The part was expensive, but he offered that if it didn't work it could be returned with the head for repair and the cost would be credited back. The problem was as he suspected, saving us the time and cost of sending it back for repair. Great advice and help, would use again with no question.
Very Good
Helpful staff, competitive price and speedy delivery. What more can you ask for.
Excellent customer service
Excellent customer service, all my many questions were answered and I even had a personalised demonstration in store too!
The people are Kind and helpful.
The people are Kind and helpful. But if I have to wait for my goods more than four weeks it's bad. Unfortunately they forgot my payment.
Professional helpful service and keen pricing
Extremely helpful and offered good advice on product choices. Excellent delivery and keen pricing.
Quick delivery of my spare part
Quick delivery of my spare part, helped me get my lights back up and running without missing any work.