There is a delightful sales person at Mosman- she goes out of her way to be helpful. Great customer service.

Every time I have purchased something they have delivered above and beyond expectation. You can not put your dreams in better hands. They are true craftsmen!

More and more going to a shop to buy anything, needs to be an « experience  », as there are so many internet options. Buying jewellery, in particular, is the ultimate indulgence, for oneself or as a gift to a loved one. I don’t feel ( and I have bought more than once at Drakakis) that Drakakis treats the purchase as an experience. It is a nonchalant business transaction through which there is payment and the good purchased is delivered in a cheap paper bag and a cheap velvety bag (with all the affordable packaging available out there?). I do think there is a lot of room for improvement. Starting by offering a seat to someone’s trying earings or any jewellery, when the person is doing it with handbags and shopping bags In the floor. It would be a shame to see the family business disappeare but they have to adapt to different times and expectations from customers. I do sincerely believe serous thoughts have to be given to their future. What brought you here, will not take you there...

Great Friendly service, had a tight deadline to get wedding ring and was delivered a week early, and 3 weeks before normal lead time ended.

Always genuine, enthusiastic and knowledgeable advice. It is always a pleasure to pop into the shop and see a great family network and friendly staff eagerly willing to assist no matter how small, large or difficult the project is. Thank you for being consistent, reliable and always delivering the highest quality and precision craftsmanship.

Very happy with work..ring sizing and repairs to claws of ring However , when ring was collected , I expected the jeweller to come out and check that the job was satisfactory and ring now fitted correctly a 2 minute check and then his staff could complete the transaction

Reception & service given to two elderly folk with a relatively minor repair item was absolutely top class. The finished product, and fitting, made us immensely happy. There is no doubt any further need for items for purchase or repair will lead us back to Dracakis at Mosman. Our many thanks to the friendly & competent staff.

Very professional, beautiful work done, no complaints at all. Quite expensive but worth it for the great work.

I asked for a size alteration and it came back perfect

Very professional and genuine jewellers who made the experience of purchasing an engagement ring one to remember. I would not hesitate to refer family and friends to Dracakis Regards Tim