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Steve

18 December 2014, 06:14

  • US

A very pleasant experience - great customer service

All in all - it was an easy process and it was done fairly quickly. The results of my paternity test was not what I was hoping for though but that's not their fault - it's like it can only go one of 2 ways - you are the Father OR you are not the father. I was actually hoping to be the biological father. They did have a 1/2 payment option too that they let me choose to do which was nice and I received all the paperwork just like they said and even talked to me as a person (instead of trying to get me off the phone or something) when I was no doubtfully shaken a bit upon hearing what the results were...so that was very nice.

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Jess

12 December 2014, 09:48

  • US

never been such at ease

I was really nervous about getting this test done. But the people at TestMeDNA really made it easy. Great customer service. Amazing follow ups. Thank you guys for putting my mind at ease.

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Julien Nepomuceno

10 December 2014, 03:19

  • US

Excellent Service!

The process was seamless: I spoke to Sarah Haskett ASAP. She explained the process, and I received my kit the next day. I returned the samples on a Monday and got the results Tuesday of the following week. Sarah called and explained the results in plain, very understandable terms. I pretty much had no questions. This is how ALL business transactions should be!!!

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Edward

06 December 2014, 08:16

  • US

Test

fast very helpful,and went above and beyond. Also very affordable

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Stephanie

06 December 2014, 00:26

  • US

Excellent Customer Service!!!

TestmeDNA was excellent with their customer service. I was able to get the results I needed in a timely and efficient way!

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Digi

05 December 2014, 23:48

  • US

weird location

When I asked the lady at the front desk if I was at the correct location, she didn't know and could not tell me if i had an appointment there. She was also not sure if they did dna testing there. I guess she was new. The location didn't give me a feeling of cleanliness either. But it worked!

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Joseph

03 December 2014, 18:10

  • US

awesomeness

I was treated with respect and kindness each and every time I called. I thoroughly enjoyed my experience.

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belinda byers

03 December 2014, 08:27

  • US

I appreciate knowing the facts.

I found the customer service offered by test me DNA outstanding. The process was simple. I trust the results. I no longer wonder what my connection is, I am certain and that knowledge gives me peace of mind.

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Michelle

03 December 2014, 02:23

  • US

amazing

I would recommend this company their legit fast and very professional when you have questions.. I recommend it.

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Robert Moon

03 December 2014, 01:38

  • US

you guys were great quick and a pisitive result. Im a grandpa

This place was quick and easy. Im as happy as could be with the positive.result. Ii have a.son now and.Im a grandpa to boot. You folks were a god send. Thanks a million.