Verified
When I called to ask why the…
When I called to ask why the information on my account wasn’t reflecting payment online I was told the system was being fixed. A month later same issue.
Verified
Excellent customer support and financial institution making the Go Solar Program a success.
Excellent customer support and assistance. From the initiation of the solar project, to the engineering, all necessary paperwork and permits to the installers (SEM), with no out of pocket expenses, has made this process a reality. Dividend Solar is an excellent company to work with and allows adequate time to get the tax rebates which I am planning on depositing into the loan. This will reduce our monthly payments and length of loan. It's a win-win situation for all parties involved. Thank you for your support and assistance with our financial support of our solar system , which I would like to mention, has already lowered our electric power bill from $300+ monthly to $7.89 this last month. I anticipate that as summer approaches, our electric bill should be $0.
Verified
payments started a month earlier than I…
payments started a month earlier than I had been told, and the system was not up and running when they started.
Verified
Great service
Great service, no complaints from me!!
Verified
The website was extremely confusing
The website was extremely confusing. I had to log in three times before finally getting to my "make a payment" screen. Then I would get three different amounts that I owed. It was horribly confusing. Customer Service always apologized and said they were working on it, but I finally moved my loan to another loan company. The customer service reps were very nice, but I just got tired trying to constantly figure things out.
Verified
I don’t like the website
I don’t like the website to make a payment. I’ve also emailed for a call back and no one ever called me or emailed me back. Terrible service
Verified
My system has been in for 5 month and…
My system has been in for 5 month and still does not work. I am contacting a lawyer
Verified
We have not had a bad experience.
We have not had a bad experience.
Verified
I am happy with the service.
I am happy with the service.
Verified
my solar was not completed- I do not…
my solar was not completed- I do not have the maximum use since the trees causing shading was not cut down- every attempt to reach you has failed- I mentioned the non cutting of the trees when you called for approval - you stated you were just interested in knowing whether the solar had been installed- How can the solar perform efficiently with the trees still not cut by ad energy