Great customer service, kept me informed the whole process, great product

The ordering was quick and painless with the order received all OK. The only reasons the pop-up snowman has 4* instead of 5* are; It's a tad unsteady, especially in any wind. Also the snowman is held down by three mini-bunjee hooks. The base is segemented in 3, but the snowman frame is in quarters, so the fasteners don't line up. Swapped base for a concfete block fitted with 3 eye hooks and all sorted for a great outdoor Christmas figure.

It’s lovely buying from a family firm who take an interest in their customers. My experience has been entirely positive, the products I bought are very well made and just what I needed. I shall look to Snape and Sons for future hardware needs.

A specific product (spirit of salts) was recommended for a certain cleaning job in the home, and Google directed to this company. The website and transaction was very smooth and easy. Delivery was prompt, and overall was a very positive experience. I do believe the business premises they have I could probably spend hours in looking around, but sadly it’s too far away to just pop in! But never mind! 😂 keep up the good work, and thank you for 10% off my next purchase.

I bought an alarm clock with hopefully a very loud alarm bell. It is to be a gift so I've not tried it. It arrived promptly and in excellent and in good time.

Superb service. So glad I found this online store whose prices were great. Tracked all the way to my door. Definitely worth a try. Many thanks.

Prices, Delivery and products availability are all good. Worthy small business..encourage it rather going to different big chain shops.

A great company to shop with so impressed with the respect shown to me old fashioned manners very refreshing not very often shown these days I thank them very much ,the Quality of my purchase excellent they obviously take great care in what they sell ….. From Mrs Horwell

So easy to order from the site. Freezer was delivered on time. Delivery men were very pleasant and friendly.

Fast efficient service. Great delivery driver. Lovely matt too