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Roddy

05 June 2024, 19:58

  • GB

If I could only have awarded them 8*s

After purchasing a Zappi EV charger through My Energi, they had Joltify contact me to fit this. Upon reading the reviews, I was happy to proceed due to the many 5* reviews. I was very impressed with the entire service from the initial emails to arrival and then completion! They advised my engineer would arrive at 9:00. Martin arrived bang on 9:00, I had a laugh with him about how prompt he was. They say first impressions last and these are the customers that will recommend you, well I can say 100%, I will definitely recommend this company and especially Martin! The installation was perfect, very tidy and quiet. My wife was working from home, Martin was able to give us enough warning, advising when the power would go off. Whilst carrying out the installation of the EV charger, I asked if it would be possible to fit an outside socket in the garden and if this could be done on the same day (not expecting it to actually be done), I had already bought the cable and socket for another electrician to fit. Martin was very helpful and advised he would do it, I received a very reasonable quotation via email from the office, I signed it and after the EV charger installation, Martin started to fit the socket, he had given me an extra shopping list of a few items that were needed and I went to get these, due to traffic this took some time. I expected Martin to now say that he didn't have enough time to do it, but no, he continued with the installation. Again like the EV charger, all work was completed to a very high standard and everything was clean and tidy. I would not for a second hesitate to recommend this company and I will definitely use them for my future needs. (I am just awaiting a quotation for a solar and battery system).

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Adrian Berry

22 May 2024, 21:36

  • GB

Brilliant customer experience

The communication and service received from start to finish has been exceptional. Tom has be the point of contact throughout. All details were confirmed in emails and questions asked were answered swiftly. The installation experience has been excellent too. Tom arrived slightly earlier than planned but not an issue. The installation was quick, professional and the site was left clean and tidy. As an inquisitive customer, my questions were always answered and never seemed to be a bother.

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Richard Hopper

20 May 2024, 02:46

  • GB

Quick, tidy and efficient

Tom was on time and completed the install quickly. The job was tidy with cables clipped nicely. The new EV charger was commisioned and tested before Tom left the site. Great to have a new Zappi ready to charge the car!

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customer

17 May 2024, 17:13

  • GB

Quick, tidy and professional

Martin provided a very professional service. The charger was fitted quickly and without any issues. We have limited space around our fuse box and he offered good, constructive solutions.

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Dariusz Sebastian

13 May 2024, 16:58

  • GB

Great customer experience and top notch…

Great customer experience and top notch quality of work. We had our Zappi EV charger installed, and Tom and Martin were super professional in working out best possible cable route to minimise disruption and visible impact. The quality of installation was great and of very high quality. The walk through the charger set and the information on how to use it was spot on. The installation was also preceded by a site visit too. All in all great service and highly recommended!

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Riva

22 April 2024, 18:09

  • GB

Ohme EV charger installed

We had an Ohme EV charger installed at our house and the whole experience with Joltify has been great. Tom was very helpful from the start in answering our many questions and accommodating for installation date/time. The actual installation was quick and neat as well. Overall just a very positive experience and would highly recommend!

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John Kostoulas

19 April 2024, 04:39

  • GB

Great experience from start to finish.

Great experience from start to finish by Martin and Tom for an EV charger installation. Straightforward process for quotation, timely and thorough installation, excellent followup with certificates.

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Andrew Funnell

13 April 2024, 17:00

  • GB

Very helpful and friendly engineer who…

Very helpful and friendly engineer who took the time to answer my questions and explain my new EV charger. Due to unforeseen issues they missed the morning Installation slot but made sure someone was there later that day to install it.

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ClaireF

05 April 2024, 02:21

  • GB

We asked neighbours who they used.....

We asked neighbours who they used for their EV charger installation and whether they would recommend them and they said yes. We would do the same thing if asked. Easy to arrange quote including a site visit as our electric meter is in the middle of the house. Installation was quick and easy with no mess left.

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JACQUELINE Taylor

25 March 2024, 16:35

  • US

Great communication service and follow…

Great communication service and follow up. Fully recommend