My request was properly addressed in a…
My request was properly addressed in a professional manner. Polite response.
Thanks to Phakamani Gambushe for being…
Thanks to Phakamani Gambushe for being nice and so respectful on the call.
I wrote to ask why my direct debit was…
I wrote to ask why my direct debit was being increased and a representative sent an un understandable message ; I can’t even get what he/she was saying. Simple question I asked ; he was asking me debt management and all sorts of unrelated things muddled up in his reply ; I was shocked he ended up saying “I’m glad I could help” 😂 so funny to me; who told u ; u helped? Zitle; u ddnt help in any ways please
I had a good experience with Nathi over…
I had a good experience with Nathi over phone, he was very helpful and friendly. Unfortunately rebel energy still hold a lot of my credit and I'm having a tough time getting MY MONEY back which is such a shame as I could really do with it. Nathi was great though
5* Service
Spoke to both Nathi and Monia today about final bills/refunds etc. Both were so professional, kind and helpful and a true asset to Rebel Energy. I have since moved properties with a different supplier but will absolutely switch over to Rebel Energy when able to do so!
Did brillantly getting me sorted with…
Did brillantly getting me sorted with rebel
Phakamani Was super helpful through a…
Phakamani Was super helpful through a complication we got resolved.
Caroline was very helpful and kind
Caroline was very helpful and kind. Great customer service.
Spoke to Siziphiwe Matwa she was very…
Spoke to Siziphiwe Matwa she was very helpful and understanding good service all around Thank you for being patient and explaining things clearly
Siziphiwe was efficient and was able to…
Siziphiwe was efficient and was able to quickly resolve my issue for me. I hope Rebel has more of people like her working for them.