Verified
I switched over to Rebel Energy in…
I switched over to Rebel Energy in October 24 after some dreadful customer service from my previous electricity supplier. There prices are excellent but more importantly the level of customer service is great. No online chat or automated options. You speak to a human that you can understand and trys to help you. If you’re thinking of switching. Try Rebel 1st.
What a gentleman.
What a gentleman. Professional. Effective and efficient. De-Juan. These experiences are always a headache, thank you making it such a great experience
Rebel Energy Customer Service
De-Juan is patient and attentive. He took his time to calculate and explain my bills.
De-Juan assisted me in resolving my…
De-Juan assisted me in resolving my login issues and thoroughly reviewed my bill, as well as updated my meter readings. Unfortunately, previous staff had made several errors, including misspelling both my name and email address.
PhakamaniG was great and easy to talk…
PhakamaniG was great and easy to talk to explained to ME with patients and adhered to my needs I am very satisfied with his response to detail THANK YOU SO MUCH KEEP IT UP FROM ME 5 STARS ARE TOO LITTLE
Today I got an issue with my billing…
Today I got an issue with my billing and Fezile helped me out very fast and professional. Great customer service.
Thank you Keanan for resolving the…
Thank you Keanan for resolving the query very quickly. Friendly, polite and efficient. Thank you!
PhakamaniG was really helpful today …
PhakamaniG was really helpful today in attending to my queries and also offered a reasonable explanation for the issue I have been having for sometime now. He was patient and took his time to explain things to me. He offered to help in the future should I experience any difficulty. This was a clear indication if going above and beyond to ensure customer satisfaction. Well done!
Phakamani was very helpful
Phakamani was very helpful. He efficiently dealt with my issue and made sure I got all the help I needed.
My problem regarding an account is…
My problem regarding an account is still ongoing but the responses I have received so far from Faatima have been prompt, helpful and positive . I feel confident that the matter will be resolved quickly