Thier customer service don’t know what is going on in thier organization, they’ve been giving me outrageous bills for the past month and I’ve been calling for rectification but to no avail… they don’t care!!!

Fezile was really helpful and sorted my issue promptly

I spoke with Neelam she seemed nice

De-Juan was very helpful and insightful when explaining my energy consumption and breaking down the tariff. He also gave more insight on the new meter that'll give more accurate readings and its value in monetary terms.

I have been contacting this company for months, regarding my solar installation and its like they don't know what to do. The front line staff seem to have no clue about SEG applications. I was happy with the service until 8 months ago, when I had solar panels and ASHP installed but since then they have been a nightmare.

My query was resolved. I got the help that I wanted in no time thumbs up De-Juan you took your time to explain for me.Thats a great job from your company

De-Juan was extremely helpful and patient.

I would like to thank Neal for helping me today regarding my bill. He answered all my questions and helped me to reinstate my debit card.

De-juan delt with my problem very well, was polite and easy to talk with.

The individual who resolved the issue was very professional in his approach to the matter and was easy to understand