Nathi was very helpful today in sorting out my problem.

Shaziah have been very helpful by replying promptly to all the questions I had about my account setup and meter reading.

Listened to the issue and helped resolve it. Very helpful and respectful

Qasam was brilliant today. He immediately solved the issue I had been trying to get sorted for over 8 weeks. Excellent service.

Excellent customer service from Anthony today, very patiently resolved my issues. Thanks a lot

Worst company ever. Their customer support is worst, i never seen a company like this, it’s worst worst worst company. They put me in hard situation. They charged me wrong gas meter for whole year and now they don’t refund me back my money, every time i contacted with them they saying we will refund you but it’s been 2months now still they have my money. Please don’t use there services it’s my advice to everyone. I don’t want anyone else go through worst time with them. Worst energy company ever.

I have requested to cancel the service before the contract starts. The customer care agent Hazel Opperman kindly concerned my issue and taken necessary steps to arrange my refund.

Beware. Rebel Energy will get a request from ANYONE to switch you to their supply and they won't EVER bother to check your identity. BUT they will suddenly request proof from you when you try and revers this mess. On top of that - they won't admit that they don't have identity checks in place and will blame anyone, just not themselves. They did such a through check of my identity, that the letter I got under my address was for the "Occupier". Makes you wonder that if I applied for a switch and told them I live at Buckingham Palace, they would go ahead with the switch as well? What a bunch of morons runs this company. If you want your personal data being handled in a safe and sensible way - stay away from Rebel. Update: following the ridiculous response from Rebel - if the accidents do happen - what process you have in place to prevent them and check you are moving the right person? I’m all ears. I also reported you to Ombudsman for your lack of proper procedures in place

Owethu Ndabambi Customer service was really good. She was very knowledgeable and clear in explaining stuff and resolving my queries.

His really a good guy and was helpful to me all the way