Yandrin was very helpful when I called today to change my direct debit , he make sure that everything was updated in the system, included the priority services, read me the information I need to know and been very helpful through the process, definitely a good customer service. Thank you

For your peace of mind don't use this company. They will stress you out and eventually not be able to resolve your query. I am waiting to get my final bill before going to energy Ombudsman. I have been paying estimated bill for 20 months now and all efforts to get my accurate bill monthly has failed even when I submitted my meter reading and had 2 people turn up to my house to take meter readings.

I had many questions which were answered fully. His help was very much appreciated.

Very good service from Phakamani Gambushe

Staff are so nice, got through quickly, dealt with the call in a fantastic manor.

her interest in trying to help me and find the best way for me to sorted it out.

I had an enquiry about meter readings and I spoke to Kayden Samkelo Tyatyeka. He listened to my request and gave me a reading. After the phone call, I received an email providing me more relevant information which I didn't know I was even lacking. Amazing service.

Helpful and professional

Very simple and easy took about 4 minutes to sort it all out Very cheerful lady that i spoke to yeah all good

Thank you so much Sarah W. for helping me with a booking for a gas smart meter… I’ve been trying for months to have this installed but only promises. But you did what you said and now the appointment is on. 😊