Should be no stars, ordered a product, cancelled and very difficult to get a full refund. Don't respond to email or phone calls. Reported to PayPal

No fuss ordering system and a fast delivery with very competitive pricing

Did not receive my order made on 20th July so I emailed to query why. Got a response to inform me of issues handling surge of orders they received but reassurance my order would be dispatched within a week. i was willing to give them a chance and leeway but over a week later still no sign of my order so I emailed again and as I have still not had any response 4 days later, I have requested a refund via PayPal. Best route to go…

I have tried to contact AYP numerous times via their contact us function on the website Items have not been sent and there has not been any response to my 2 emails. Awful customer service, now I am trying to get my money back as I have purchased the items elsewhere AVOID AVOID AVOID

Quick delivery

Awful service. After waiting a week for items to arrive I logged into my account to find they still haven't been dispatched. Do not bother with these guys. Use a more reputable company that might be slightly more expensive but at least you won't be waiting forever for items ordered

Updating from 1 to 2 stars as this did arrive a little over 3 weeks after the order date. Communication from the company was pretty poor: I was updated only in the form of automated emails (eg a shipped notification two days after asking where my order is); no apology or human response. Still took another 7 days after that, so slow and uncommunicative from start to finish. Orig review: Website stated 3-5 day delivery but took 5 days before the product I ordered was even approved for dispatch. It’s been 11 days now and still in “processing”. The product was for an anal fissure that reopened this morning because I’d run out of my prev supply to treat it. No communication from the pharmacy at all beside the note to say it had been approved.

Never received product, no responses to my emails. DO NOT USE.

Ordered items 5 months ago not recieved. In each contact with AYP, I was told it would be 2 more weeks. I finally requested a refund which has not been received. I have raised a dispute with my bank. 2 stars awarded as I have ordered from them successfully before although the delivery time was significantly longer than promised.

Never received the order. They never answered any emails. Luckily, I paid with PayPal so I had to get them involved to obtain a refund. Which they did. Then I receive an email from the company. Would never use them.