placed order on 23rd february still waiting customer service useless asked for refund still not received my money in my opinion they are scammers

Company may be experiencing problems or going under. Be careful. Have an order still “pending” after being ordered mid February. The phone number doesn’t connect and emails/messages via the website aren’t answered.

Orderd tablets back in February. Was told there was a problem with there system and they would be sent the week after. It's now April 9th and still nothing and no reply when asking for a refund. Took my money and now not responding Stay away from this company they take your money and you never get your order and no refund. Wish I could give 0 stars.

I placed an order on Feb 17th, chased it when it didn’t arrive & was told there was a delay & my items would be dispatched by the end of the following week. They did not arrive. I sent 2 messages asking for my money back & these have been ignored, to date I’ve received no refund or the items I ordered.

Did not receive my order or any refund. Only had one email saying there had been a delay due to the online service and then nothing else at all. Do not order from here!

Would never use this company again! My order was placed on the 13th March. payment taken immediately for the item and still no delivery of my purchase. Multiple attempts to contact the company and replies non existent.. I can only stress, do not use this company, please go elsewhere. AYP Healthcare don’t even deserve one star!🤬

Ordered on 13/03/2024 for 2-5 day delivery. Contacted 23/03/2024 as still no dispatch had been confirmed. Got told the same as others about “new system problems” and that it would be dispatched around Easter. I still have no update over 10 days on. I have contacted to ask for a refund and all contact is now being ignored by AYP. AVOID!!

If only I had checked the reviews first ☹️. No sign of my order ever arriving. Got Email this morning saying their “robotic system” was causing major issues and said give it a week…. Well, too late I looked at reviews to see they have been using this old chestnut since March….clearly scamming people. Have asked for refund but don’t hold out much hope. How these people can sleep at night is beyond me. They are there to provide medical /healthcare items so they are preying on the sick and vulnerable . Shame on you AYP

Placed an order on the Thursday 21 March 24. 2-5 working days. Allowing for the weekend, even though it seems they work 7 days. Contacted AYP again on the 2nd April 24 only to be given a scripted reply about system fault? My order status throughout has been "processing". Contacted AYP again today, order status still showing as "processing". I was told of yet another problem and that my order would be, wait for it!..processed at the start of next week which would be the 15th April can you believe it. Cancelled my order and told my refund will take 2-5 days to show in my bank, guess what? I am not holding my breath. Terrible company and would recommend that NO-ONE uses them. S. Brown.

DO NOT USE THIS SITE! Did an order 6 weeks ago but nothing arrived. Tried to contact them on many occasions and no response! I had to get a refund through my bank! Absolutely shocking!!