The order was accepted and payment taken but items never arrived. Used their contact form twice but never got a reply. Phone number when called gives automated message that they are currently not answering calls. Chat box once you enter query then goes offline. Have now requested refund via PayPal. Would never use company again.

From ordering to delivery, everything executed perfectly

My first purchase here, needed a few months supply of vitamin tablets. My local chemist charges too much. Anyway, easy to navigate the website, found what I was looking for, fast delivery and updated with emais on the status of my order. Thank you 😊

Excellent delivery very prompt

One star as couldn’t put 0. Emails and messages constantly ignored. Order was very late, no reply. Messaged again, asked for refund, they said would be dispatched in another 2 weeks. Kept messaging - ignored. Item finally arrived but was the wrong item. Messaged 5 times since & still no reply. Terrible service.

Got exactly what I ordered, arrived within time stated so happy with product and service.

excellent comms and prompt delivery.

I've ordered from AYP a couple of times in the past, good prices and no problems. However in the last 6 months things have gone down hill. Don't dispatch your order for weeks with no comment, and when you chase them up they said the first time they had a "new system" causing issues and second time just said there was a backlog. Both times I chased they said they would be posting my order the next day but never did. Both times I've eventually had to ask to cancel the order and get a refund. This time it's been a week since I asked and they still haven't acknowledged me so I've had to bring it up as a dispute through my bank. Ultimately I would recommend avoiding this company. At the very least they should communicate about the delays with customers without having to be chased up.

Unfortunately I never received my items and after three attempts by email for a response they never once replied to my emails

Order received quickly. In good condition and reasonably priced.