Rubbish service . no delivery - no refund
This is a scam business. Order made for an in stock item for delivery on 3-4 days. 6-8 weeks later nothing received. No phone number to contact. Emails replied to apologising, promising delivering, even offering a refund. When i asked for a refund - silence ! Avoid !
Shocking
I ordered my items on the 29th March, ive emailed 6 times now, called twice & had no contact from them whatsoever, no refund has been processed. Genuinely looks like a legit company but they are absolutely not! Update as of the 26th June still no refund even though I had been promised a refund and it was "expected to be before the end of the month" not holding out much hope here! Further update 01.08.24 Still no reply to any emails I've sent. I can see they're quick to respond on trust pilot asking us to send them an email but really there's no point, they don't answer them!
Avoid!!!
Avoid!!! It's been almost 2 months and still not received my order. That won't answer my messages anymore. I have asked for a refund but have had no response from them.
Never use this!
Order was placed on 13/2/2024. Product was never arrived. Requested refund weeks ago, but again no refund at all. Tried email, phone call, online chat, and no constructive response.
Order never received
Order never received. I have requested a refund several times with no joy. If I could give zero star review I would
Terrible company
Terrible company. I ordered Migraleve from this company way back in March this year. Never received them. Queried delivery they replied it was delayed. I had to order from another supplier andrequested a refund, this was in march!April. Today!!June 10th!! I received an email saying to send refund they needed my bank account details to send refund. I paid by credit card. Advised them that I don't give my bank account details to anyone. Do not trust this company.
Took far too long. Having ordered twice before from thus…
Having ordered twice before from thus company I had no reason to suspect that they would take my money without sending me goods. Two automated responses apologised for the delay blaming a backlog. After a month after being offered a refund I asked for one but have had no automated response since then. Basically ghosted after taking my money. Goods arrived today, 01/07/24, 2 and a half months late. Better late than never but won't use them again.
Verified
Another dissatisfied customer
Another dissatisfied customer. Order not fulfilled after 3 months despite various excuses and promises that it will be with me by the end of the week. Credit card company now having to recover my payment. I wish I had read the reviews before placing my order. It would have saved me a lot of hassle.
Over a month and still haven't got my order
Placed an order on the 4th May and it said 2 - 4 days for delivery. It's the 10th June and I still haven't recieved my order. Every time I email them I get a response about a backlog and told to wait another 4 days and it still does not arrive. I'm now raising a dispute with my bank. Looking at the goole reviews for this company there are a LOT of people in the same boat - either waiting for the order and not getting it, or waiting for a refund and not getting it. I used to use this company in the past and they were great, but will never use them again.
Avoid at all costs.
I don’t understand how they are legally allowed to run a scam business. They’ll take your money for the order, then not ship anything and ghost you when you ask for updates or a refund.