Placed an order first week in March, still haven’t received it. Was told there was a delay and given the option of a refund. Still no response, no refund or the item! Would never order from them again!

I ordered on 25 February, delivery estimated at 2-5 days. It is now 20 April and I still haven't received my order. They are absolutely hopeless with communication. I have to believe they are a scam site and would warn against buying from here. I just hope my bank can retrieve my payment.

Never thought I'd say this, but it would be quicker to go to the doctors!! I ordered pain relief, funnily enough because I was in pain and needed it, and 4 weeks later it still hasn't arrived!

Ordered and paid on 14th march still not recieved items I've sent 15 messages asking for a refund now 19th April still no response so angry it's disgusting

Shampoo ordered on 1st April, still showing as processing and not delivered 19th April....

Avoid at all costs. On 30 March 2024 I paid over £40 for hay-fever tablets. Money taken from account but no order email confirmation. On 9 April I chased it up using their online contact form. No response. Very poor service and no communication. No phone number or email address on website.

worst service, ordered items in Feb, chasing them every week, phone line not working, very poor response via email and still no items nor refund - whom should i contact get my money back

Order submitted & paid for on 16th March 2024 nothing arrived, numerous e-mails still no delivery, was told a new robotic system had been put in place & they had a backlog of orders, tried calling but they don’t accept telephone calls, I requested a refund by e-mail still nothing so have asked my card provider to recall the payment. Would never use again, buyer beware!!

Ordered some tablets in March site stated up to 5 days delivery. As of today no order received and no response from AYP to explain why. I have asked for a refund and again no response.

I ordered a product on the 13/12/23, as yet I have not received the order. I have contacted the company twice only to be told that they have supply problems, I have now requested a refund but not holding my breath. I wished I had looked at the reviews first.