Friendly, professional service from Simone with good action taken to address issues with my device. Temporary like for like replacement device available for loan.

Appointment on time, procedure explained, very nice experience

I feel so much better after having my ear wax removed! Nelani Siva-Pieterse was very attentive and has done a very good job of giving me my hearing back. Plus she was very nice!

The service is top notch.

Booking an appointment is the easy part. The process of moulding the plugs accordingly to ear shape is very easy and fast. Then you wait 2 o more weeks to arrive. If delivered the post charge is double the cost of 1st class. When I received the pair one plug broke (before even using it) as the silicone was minimal, this fortunately didn't affect the ear plugs use. I contacted the clinic, but zero reply. Surfing in internet there are a variety of choices, and some have a next day delivery so I would suggest looking around before committing to buy. Because they are quite expensive, you buy a product and a service also.

Great attention to personal needs and ongoing care and servicing. Of course, you have to pay a premium for this kind of service.

Always a pleasant experience visiting Harley St Hearing. Very efficient and helpful people.

Romy Cohen, my audiologist, was attentive, responsive, thorough and exuded competence and technical knowledge. She is also a most pleasant person. And, yes, my hearing improved after this checkup annual visit.

Matthew was very thorough and a full "MOT" on my hearing aids. He is also very charming and a great communicator

Excellent service as always