What can I say, it is all about Romy Cohen , my mother would follow her anywhere she went, a master in her trade, she calms my mother with her warm soothing attention, attends to her task with the skill of a magician, an act of utter competence and efficiency, and leaves my mother looking for the next appointment. Well done ..as always.

Appointments at Harley Street Hearing are always a very pleasant experience.

The great service I’ve come to expect now from Harley Street Hearing. Needed my ear wax cleaned out, rang at around 1:30 and was seen at 4. And as an existing customer it was all free. All done with a smile, thank you.

Easy to make appointment. At the appointment, Emer listened carefully and was totally professional. Ear wax was removed painlessly and advice given.

Harley Street Hearing had been recommended to be by an otologist consultant whose opinions I trust. Although on the day of my appointment the staff member I was due to see was was unwell, as I had travelled from outside London they found a way to ensure that my appointment was kept. Kudos to the people handling calls and emails. Absolutely delighted by the care they took with my hearing assessment. It was thorough, efficient, very clearly explained all the way through and there was no sense of being rushed. The practitioner listened carefully to my 'lived experience' which, as it turned out, tallied with the diagnosis I am likely to get. Kind, highly competent and professional, very happy to recommend.

I went to Harley Street Hearing after being disappointed with a High Street hearing aid retailer. The High Street store was unable to correctly address an issue I had with my existing hearing aids, which led me to purchasing hearing aids that did not work well. Harley Street Hearing succeeded where the retail provider failed first by fixing my existing hearing aids; two by doing comprehensive hearing screenings (including my ability to hear with background noise); and by offering me positive next steps to address my hearing loss. Very professional experience which included thorough assessments. I'm extremely happy with the care I received.

Brilliant service. Friendly staff. Miss Butterworth was a pro and made me feel very at ease when she was vacuuming my ears 👂

Very good service.

HSH always provides an excellent service and are very welcoming. What really helped this time was being able to make changes to my Phonak HA's remotely by simply making a call on on my mobile then Matthew used the app to connect and make changes to my program! Superb!!

Brilliant service and well explained, fast and super professional