This was my first hearing test
This was my first hearing test, and the process was ever so smooth, comfortable and informative throughout. Matt was great with answering my questions and also educating me on aspects of my hearing that I wasn't aware of. I'm really looking forward to receiving my custom hearing plugs in a few weeks!
Always helpful and friendly and…
Always helpful and friendly and flexible. Always professional. The name Harley Street may put some people off but this service os actually great value for money too.
The people who work there really know…
The people who work there really know their stuff, very helpful, very focussed on customer satisfaction and addressing their hearing needs
Harley Street Hearing go the extra mile
I recently left London but was prepared to make as special trip to Harley Street Hearing as my experience there has always been great. It is a very well managed audiology centre and the audiologist I see there (and all of the support team) are very nice people to deal with who go the extra mile to try to resolve the various issues I have with my hearing and my aids.
I went back for a hearing review
I went back for a hearing review. It was really useful - reassuring test result and a helpful tune up of my hearing aids. Easy to book the appointment too.
Great experience
Great experience. Lovely waiting room. Very professional staff. Felt super comfortable the whole time. Really nice place.
The experience of HSH was very smooth
The experience of HSH was very smooth. My needs as a musician were taken into account, and the amount of db reduction/filtering required. It was an efficient appointment with a friendly, knowledgeable consultant, and would recommend the clinic to fellow musicians.
Kind and very professional advice
Kind and very professional advice
Great service
Fitted in the review appointment to suit me and carried out a thorough review and reset of my hearing aids after retesting my hearing. Great service.
Perfect!
Firstly, the inital welcome was great. It can be a little daunting initially, as there are many emotions flying around as you know you’re entering a new (and permanent) stage of life, so a friendly smile was very welcome. I saw Simone Alwar, whom I chose because I’d previously seen her at The Shard. She is perfect: friendly, empathetic, professional, and knowledgeable - what a mix! Everything was carefully and kindly explained to me. Then I saw another receptionist at the end to arrange payment and arrange the next appointment. She was great as well. Very kind and helpful. So all in all a great experience. Dare I say I’d rather not be needing a hearing aid (!!) but in the circumstances in which I find myself, I am SO GLAD that my consultant recommended them. I am LUCKY!