The booking agents were friendly and very responsive to questions but the villa staff really made this a one of a kind experience. Our butler, Kalani Smith, handled everything with ease including customized drink orders and our chef Rhimon was truly a culinary artist. We were really pleased with the service. The ocean was right off our steps, so snorkeling was amazing and the house was beautiful!

What can I say about Exceptional Villas except that our experience to date has been SUPERB! From our initial contact with Paul O'Sullivan who patiently helped guide us through our villa selection process to Elaine Donoghue our villa concierge who has expertly helped us plan every detail of our long awaited trip to Tuscany, we are just thrilled with the Exceptional Villas team. Elaine in particular has been so responsive to our groups needs that I feel like after all these many months of planning that she has become a friend that we would love to have join us on our Tuscany adventure!

Friendly helpful communication

White Glove Service From booking to final day of our vacation, the Exceptional Villa team provided exceptional service. Elaine, our concierge, helped coordinate every little detail of our trip that made it an incredible experience.

Exceptional Villas has again served up an ace with this our most recent family trip to the Dominican Republic. Kudos to Paul, Alannah and Mary – so knowledgeable, so helpful, so hands-on, and so customer-centric oriented. Paul and Alannah helped us find the perfect Villa to suit our family’s requirements, and Mary, our concierge, was simply amazing at helping us plan and arrange a wonderful itinerary and milestone family celebration. The Villa was beautifully appointed, immaculate, spacious, and replete with expansive and comfortable outside seating areas, sun loungers, and relaxing eating spaces for our large family gathering. The large pool, spa, and gym were also wonderful. The home overlooked both the 7th fairway of La Cana and was literally a stone’s throw down the path to a private and serene beach. La Cana Golf and Beach Club was just a 5-minute golf cart ride away and had a beautiful, attended beach, as well as a pool, spa, and restaurants. Exceptional Villas’ onsite Dominican Villa team was exceptional, including our star concierge Malvis and world class chef Israel. Cant wait for our next Exceptional Villa vacation.

I can always count on Exceptional Villas to ensure every detail of my reservation is managed. The homes always meet my expectations and are as advertised.

We recently rented a villa (Nelson Gay) through Exceptional Villas, and our experience was absolutely fantastic! From the very beginning, Yvonne was incredibly helpful and attentive, making sure every detail was taken care of. Her dedication and responsiveness truly made the process seamless and stress-free. In addition to Yvonne, Paul and Rowena also provided excellent support throughout our stay. They were always available to assist with any questions or needs we had, ensuring that our vacation was perfect in every way. The villa itself exceeded our expectations with its stunning views, luxurious amenities, and impeccable cleanliness. We couldn't have asked for a better experience, and we are so grateful to the team at Exceptional Villas for making our trip unforgettable. We highly recommend their services and look forward to booking with them again in the future!

Rowena has been super attentive and helpful! We leave in a couple of days and everything is organized and ready. We cannot wait.

Great communication! Very easy and quick responses regarding all my questions! Great experience overall and already plan to use them again next year.

From start to finish I received exceptional service with booking Everything Nice by The Sea- Jamaica! Noreen and Gwladys were truly amazing! They were very prompt in responding to all emails and answering all questions. I will definitely be booking with EV from now on. Thank you!!