Noreen at Exceptional Villas was very…
Noreen at Exceptional Villas was very helpful in planning our trip. This is the 3rd time we have used Exceptional Villas and they were excellent!
Exceptional is Exceptional!
The team at Exceptional Villas is always responsive and understands their client's needs. No question is too small or a bother to them. Every request is handled efficiently and professionally. EV knows how important our trip is too us and they really work hard to get it all right. Their recommended on island partners and excursion vendors are always top notch. I trust them with everything! For our recent trip to Turks and Caicos Marianne was absolutely fabulous to work with. Lastly, the EV App is a.really nice feature. Thanks EV! Looking forward to the next trip!
Not Bad, but Not Great
While the property was really nice, with a great view of the Matterhorn from the balcony, not every amenity promised was actually delivered. The promised combo washer/dryer on the premises did not function correctly. Management offered the use of a machine in another location, but being on vacation, hauling laundry back and forth would have been a huge inconvenience. Exceptional Villas has replied that the equipment was operating correctly; however, I will state that after MANY attempts, the laundry NEVER came out dry, it was always wet when removed.
LOVELY VILLA
The villa was more beautiful than the photos. The floor plan was perfect. Sitting on the porch or balcony was peaceful and had an incredible view. Having a washer and dryer is essential. Pricilla and Mina were friendly, helpful and made the stay easy. Marianne was delightful to plan with for the trip. The airport is the only difficult part of the vacation.....long long lines, inefficient staff and poor air-conditioning. Great company to book with.
Communication is awesome
Communication is awesome, Elaine and the team have been very thorough and extremely helpful since i have 16 guests total to organize our trip. Thank you so much Exceptional Villas and Elaine, Arianna and Tania.
Beach Shack
The Beach Shack was exactly what we were looking for as a honeymoon spot. The villa manager was great and was very helpful suggesting restaurants to try.
Exceeded Our Expectations
The folks at Exceptional Villas were very responsive and great to work with, and our villa, Mary Jane, was even better than advertised. The four master bedrooms were perfect for my family - all having large, nice en-suite bathrooms that don't really appear in the pictures of the villa. All aspects of the villa met or exceeded our expectations. The view from the swim/patio deck, and the villa itself, is spectacular and the beaches were beautiful and private. The housekeepers visit every other day and they did a thorough job. Would definitely not hesitate to work with Exceptional Villas again if the opportunity arises.
Paul was great and Elaine and Kyra rock! Very organized and responsive. It was a pleasure working with all of them.
Everyone was very polite, helpful and a pleasure to work with. We had a lot of guests to accommodate and Elaine managed it all like a pro. Best concierge service I’ve experienced in a long time. Well done. Thank you.
My wife and I have used Exceptional…
My wife and I have used Exceptional Villas five times over the last eight years And we are always amazed and satisfied with the incredible villas we’ve been to from the Caribbean to Europe. The Exceptional Villas, computer app is a great companion as you have all your information at your fingertips at all times. It’s comforting to know that you have a companion with you during your vacation. If you truly want an amazing trip, Exceptional Villas is the company you want to use.
Above and Beyond expectations
Our trip to Turks and Caicos's was one of the best vacations we have ever had. This villa was so comfortable, beautiful and they thought of every detail to make our experience fabulous. The outdoor living was spectacular. The amenities were perfect. Loved the fact that they had extra sun tan lotion, first aid kit items, plenty of towels, beach equipment and more. In addition, the people we met with at the villa were great and responsive. Couldn't have asked for more.....it was so amazing