Hard to find the words to articulate how helpful, considerate and knowledgeable both Aine and Sinead from Exceptional Villas were from the beginning of our booking through to our travel day. Travel is not easy, and the industry has veered away from the traditional customer service from "the good old days". The internet has changed things significantly but this experience has restored my faith in relationship building and customer loyalty. As long as we're not completely shell shocked by finding out our villa turned out to be a tiki hut when we arrive at our destination....I'm sure I'll be booking with EV with Aine & Sinead. Thank you for your profound and sincere efforts.

Noreen and Emma have been exceptionally attentive to our every need. Please give them raises! Their suggestions will go a long way to increase the enjoyment during our vacation. Everything so far has exceeded our expectations for ease and reliability.

Easy to get a hold of and always being taken care of!!

Julie made booking all of our excursions and reservations very easy. She provided great information on what activities were available and then was able to get the reservations we wanted when we wanted them.

Excellent and reliable service. Communications were on point and property was top notch. Thank you

From start to finish this has been an excellent team to work with. This was the first time we have rented a villa for the family to enjoy and Aine and Noreen have been wonderful in taking care of all of our requests and answering all of our questions. We would highly recommend Exceptional Villas.

Very well organized with super friendly and competent representatives.

Villa Mirasol Noreen and her team have been extraordinarily helpful in booking Villa Mirasol in Playa Del Carmen. She is extremely responsive, and made the whole process a breeze!

I used Exceptional Villas for researching condo options for Barbados. I was hesitant to book because I had never used them so I used VRBO (which I have used repeatedly) to book Coral Cove 3 bedroom condo. I sent my research links (from Exceptional Villas) to my friend who was going to coordinate her trip to overlap with my trip. She used Exceptional Villas to book her 1 bedroom condo at Waterside. I visited her condo and it was lovely -- perfect for a couple. Exceptional Villas concierge service was outstanding (thank you Julie Kirby)! My friend was able to book excursions with Julie that included our group of 5. Julie booked us on a sunset dinner catamaran cruise with Silver Moon. I HIGHLY recommend this if you are seeking something different than a "packed booze cruise." Maximum of 12 guests (our cruise was 11) and included premium alcohol (not just local beer & rum punch), 2 snorkel stops, hot appetizers and a high quality, delicious dinner. They offer an adults only option too (which we did). Based on my experience, I will now use Exceptional Villas for my future travel to other Caribbean islands.

I was very pleased with all the staff that I worked with at Exceptional Villas. I was a little nervous at first as I had never rented through this company but I found everyone to be very professional and very helpful. They answered all of my questions and attended to all of my requests. The villa was exactly as it was described and I appreciated the fact that Yvonne, agent, was able to give me detailed information as she had obviously spent time on the island. In addition, Exceptional Villas concierge service was excellent. Julie Kirby did a great job at setting up dinner reservations, deep sea fishing and the sunset catamaran cruise. She set the catamaran cruise up with Silver Moon and the cruise was excellent. We went with 5 other friends and there were only 2 other couples on the boat and we all had an exceptional time. The crew was fun and the food was surprisingly very good. Well worth the money for a smaller number on the boat. I would definitely book with Exceptional Villas in the future!