I have not received my package yet, all though i ordered 15 days ago. It has not arrived to my homecountry and the date it "should" have beed delivered according to Oqium was the 27-28/12/24.

Missed 2 items in a 8 item order on dec 1st 2024, have been sending 6 mails so far, they don’t pick up their phones in the physical stores or customer service. I understand busy-ness during the holidays but this is ridiculous… I have not had an online shopping experience like this before and, to be honest, am flabbergasted that a company can get away with something like this? Wtf. Update (21/1/2025): they got back to me the day after I told them I had written this review on TrustPilot and refunded the 2 items immediately. So apparently, a TrustPilot review is more important to them than a waiting customer sitting in the dark? Thank you for my money after 6 mails, countless futile attempts to get in touch by your 3(!) phone numbers. I am not gonna change this 1-star review into more stats because you respond to my email when it gets a little hot under your feet, while I am standing in a f-ing firepit of nothingness for over a month. I think you have a beautiful website and a great offering, but your customer service needs fixing, badly. I hope your learn from this review as much as I have learned from it. Thank you, and all the best.

Geen communicatie, Mijn bestelling was en week te laat, en als ik bel is er geen gehoor. Heb geprobeerd om een mail te sturen daar nooit antwoord opgehad. Ik stond op het punt naar oquim in Amsterdam te gaan. Maar toen was mijn bestelling er opeens. Slechte service en geen communicatie

Goed price en gied quality

Webshop is mooi en mooie prijzen. Helaas als je wat terugstuurt moet je heel lang wachten tot ze je geld terug storten. Klantenservice geeft geen gehoor. Telefoonnummers werken niet. Mailen etc nergens reageren ze op. Meer dan 4 weken moeten wachten op mijn geld. Geen afterpay of Klarna. Je betaalt shipping kosten maar komt gewoon uit Nederland vandaan en je stuurt het terug naar een Nederlands adres.

Where are my two pairs of sneakers????

Awesome webshop

Nice shoes, quick and decent delevery

I paid for 2 pair of shoes and they only sent me 1 pair. It's been one week since I claimed, and I haven'tt received an answer yet. Don't buy here!!!!!!!

always a pleasure shopping at Oqium. good quality and good service