We were given the wrong information
We were given the wrong information, and questions that we repeatedly asked were either ignored or dismissed. We would regularly be sending emails that were not answered, and attempting to contact them by phone was impossible. Their lack of communication with us delayed our house move my weeks
Fast
Fast, efficient, no fuss service
Professional and excellent service.
Professional and excellent service.
Outstanding service throughout
I cannot fault direction law, they dealt with our sale of a shared ownership and purchase of another. Phoebe Miller and Lauryn Rhys were phenomenal, they went above and beyond to rectify any issues we bumped into along the way. They had to deal with another solicitor firm that lacked communication skills. Last minute enquiries that were raised, they kept me informed the whole way. Chasing everyday for updates from other solicitors, we ended up needing to complete on a certain date and without their hard work it wouldn’t have happened. I cannot thank and recommend them both enough for their hard work. They are an asset to the Canterbury office!
Bought our first home using Direction…
Bought our first home using Direction Law and they was very helpful and informative. They let us know every step that needed to be taken and every step that had been taken. A big thank you to Lauryn who was always so quick at replying to our emails and was always so friendly even when I probably bombarded her asking if she had heard any news during the process. Thank you to Lauryn & Phoebe! :)
Devron was great with our Mortgage…
Devron was great with our Mortgage application and assisted with any queries we had in a very efficient manner.
Not informative passed around to many…
Not informative passed around to many people
Great communication from all aspects of…
Great communication from all aspects of our house purchase. Very helpful and answered all questions no matter how minor they may have seemed. Really good experience.
First Time Buyer
I’ve honestly had the best experience with Direction Law. Hannah Rofidal was absolutely amazing, she kept me updated all the way through. Not only was Hannah happy to answer my 101 questions but she answered so promptly so I wasn’t left waiting and she fully explained everything. I also dealt with Jade Reed towards the end and she was also excellent with communication, explaining things and replying very promptly. I cannot recommend Direction Law enough and would definitely use them again and recommend to anyone
Few ups and downs but Jade Reed our…
Few ups and downs but Jade Reed our completions officer made the almost impossible happen, thank you!