Verified
SCAM!!
SCAM!!! This company is the worst! Do not use them. They do the bait & switch scheme on people. They’ll quote you one thing & then day of pick up, use the excuse of “the driver wanted more money”. Then charge you $1000 more even though the contract you signed said otherwise. This company is a disgrace to the auto transportation industry. They’ll use every excuse in the book. They did not fulfill their end of the contract for the pick up date. Nor did they bother to call us to let us know it would not be picked up. We had to reach out & that is when we were told a different pick up date & price. They also leave your inquiry up on a switchboard for other companies to see. They do that on purpose. Chris Williams is a sorry piece of work! DO NOT RECOMMEND OR USE THIS COMPANY!!!
Verified
Great service
Great service, my car was delivered on schedule. Bruce was very professional in his service. I will surely use their services again in future. Highly recommended!
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Fast response
Fast response Good service Accommodated schedule
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great company to work with
great company to work with
Verified
Great experience
Great experience, we were able to pickup and deliver unit with no issues, great communication. -Brigada Corp
Verified
flat tire
My vehicle was delivered with a flat tire! At pickup my tires were all in good condition and two years old. At drop off there was a giant metal piece stuck in the tire making it flat. I pointed out to the driver that the tire was flat, and that it wasn't flat at pickup. All he said to me was well it's flat now. The driver also proceeded to hold on to my keys saying he was $150 dollars short his delivery price. I do not recommend this company or Auto Fury llc in Addison, IL no one took responsibility for the flat tire on my vehicle. Huge headache run!
Verified
Excellent service
Excellent service
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Very friendly and professional!!
Very friendly and professional!!! Alex took great care of our car !!! Samantha was very helpful on the phone
Verified
Would give less than 1 star if…
Would give less than 1 star if possible. After receiving info about my car and trip, they sent sent a quote. I accepted and had a pick up date confirmed. Dealership issues forced delay of 3 days. I called day before to confirm and representative (Mike) said he would get driver and call back. He did but now said driver wanted more money?! I reminded of our contract. Long story short, after 1/2 day of trying to extort more money, company said they found driver for agreed price. Driver did not pick up for an additional 2 days and said delivery would be up to 3-4 days longer than company agreed to in beginning. Car picked up 3 days ago and had to follow up with driver for inspection report and tracking number. Driver informed us he is in Miami for unscheduled maintenance and the delivery will be another 5 days. DO NOT USE US CAR-GO!
Verified
RUN...Bait and Switch Scam
We booked with this company to have our vehicle picked up and it was not. Upon us contacting the company we were told it would be next day. My husband waited to no avail. After HE called we were told there were mechanical issues with the driver's truck and it will be next day. (Now two days) Chris Williams (which clearly is not his name) called back from a call center located in India with loud multiple conversations going on in the background quoted us a price that was doubled from the contract and begin to say "They have this right because of the contract." Then he tried negotiating. At this point it was very obvious it's all a Bait and Switch Scam. I have requested a refund and to speak with leadership. Constantly getting the run a round. THIS COMPANY DOES NOT CONDUCT BUSINESS IN A PROFESSIONAL MANNER and CLEARLY has outsourced their business!!!