You won’t find a better more affordable way to generate UGC videos, ads, reels, tik toks, etc for content to your brand. These people know what they’re doing and it shows!

I think this is a great place for UGC Creators to get started. User friendly and their support team is always very kind and helpful. Ad campaigns are updated almost every day and I've enjoyed earning money by filming videos for products im interested in. In the future I would love to see this app roll out their own in app editor software to make the process more streamline, in addition to making this app accessible on desktop too so I could edit and upload from my laptop. Overall, I think this is a great platform.

good quality video ad in basic option from Giselle. Everything was ok.

I love that fact the new opportunities come up everyday for you to apply for. Also if you have any questions the team is always very helpful

I paid for 3 videos and only received 2. The creator is MIA and nobody on this platform will respond to my message. I am not only owed a video or a refund, I will never recommend this app.

Quality video, simple process, fair price

User experience, interface and customer Service sucks! Process from choosing a creator and to getting the video done is unnecessarily confusing. Email updates are also slow and unhelpful.

The creator didnt follow the brief, the customer service team dont support the client, I asked very simple things, my product to be ironed to look good, and a wall as a background, I mean, is about the product, the creator was mad about the request, she kept filming on her dark bedroom or against a closet door, like a cheap review and the Billo app customer service did nothing to help, they offered half of the money back and I cant get my product back even that I offered a shipping slip, so I lost money and product in a terrible video, dont bother, hire a model is cheaper and easier to work with, influencers are not good and are soooo difficult to work with, and really, you dont need them.

If you're a new UGC creator, this is the perfect place to get started. My experience has been great so far.

I can only thank myself for not going ahead with the $2500 package. I never bother to leave reviews but this experience just compelled me to. The intent behind this platform might be good, but the execution is poor and the customer service is poor with no communication on live chat and responses do not come until within the next 24 hours. This is a poor experience given how even smaller apps on Shopify provide instant communication. Now about the experience with the creators. We got the 3+1 mashup bundle and identified 2 creators to start with for 2 different tasks. Firstly their pool of creators are either too small or only certain type apply for a certain type of products, so I had pretty much the same creators apply on all my tasks and not enough of them applied. And it is not that it is a cheap product or won't appeal. Most of the ones that applied were not worth it anyways. We chose to nevertheless work with 2 separate ones. One of them was just terrible with such poor audio and video quality, and this was despite it being passed through billo's audit before being presented to the client. Their standards must be so low that they even allowed it to be shown to me. The whole process is so slow, we sent the products in the first week of Feb, and now in early March we still do not have videos to speak of. Brands cannot work like this with this kind of ridiculous timeline. When we raised the matter of the poor video and audio quality of the creator, the support agreed that it was not an acceptable quality and offered credits to place another video, but stated the product amount would not be refunded. So basically, a content creator fails to deliver as per the requirements, fails to follow the brief, provides poor content, and because they cannot do the job right, they get to keep the expensive product for free. We not only lose time, but we also lose the product amount behind a creator who cannot even offer what was agreed to. In the second order, the creator gave us content with elements missing from the original brief, it has been 5 days, and still no update on the edits requested. They might offer better value with creators applying for your tasks to make life simple, but the very intent is missing when they cannot deliver at every step. There are alternatives around or just work hard directly with creators, because the content here in our experience isn't exactly how it is promised.