I don't normally fill these surveys in but felt I should for this. I ordered a Honeywell Evohome system from Plumbarena online, within 20 minutes they called me to say that I'd included a component that I didn't need for the type of system I was buying, so they amended the order and credited my card straight away. The delivery was on time and I appreciated the ability to track it's progress - live and all the way to my door. A few days after I'd installed it, I had a problem with the controller so I called Plumbarena and they sent me a replacement straight away. They were happy for me to post the original faulty unit back to them once the new one was up and running (which they paid for) - they even offered to collect it. I had scoured the internet for the cheapest and I had reservations about ordering an expensive item from a business I'd never heard of, but have to say I think they're great!

Can't fault the service - thank you.

Delivered when they said,order came through correct couldn't as for more

A great site, easy to navigate and find what you're looking for with keen prices. Great quick service, recommended.

I ordered some parts from Plumb Arena and they dealt with the order quickly and efficiently, with goods arriving before I expected. Recommended.

Wanted to order the new Honeywell EVo home for a customer. Staff was knowledgeable, Product was delivered on time and best of all the price was the best online.

Professional, quick and well priced, what more do you need.

Very good all round service, great communication kept in touch during the ordering and delivery process, goods received on time as expected. Will shop here again

Quick delivery and product exactly what ordered.

I recently a Honeywell ST9400 Heating Programmer from Plumb Arena, I have never used them before but after this experience I shall not only be using them as my first port of call in the future but I will also be recommending them to everyone I know! From browsing their site to arrival of my order the experience has been hassle free, perfectly handled and an absolute pleasure! The website is clear and easy to understand, they offer a great range of products and related alternatives to your ranges, and all at very competititve prices! After placing my order I received a series of emails confirming my order, estimating my delivery date and the details of the delivery, even giving me a number to call if my delivery didnt arrive on time! The delivery arrived exactly when/as quoted, in perfect condition, just as displayed and with all the packaging and paperwork! This may not sound like anything more than pride in the service they offer, but as someone who has spent thousands everywhere from certain DIY superstores to many many different online companies/vendors, the level of service I received from Plumb Arena is the highest I've received anywhere!