Excellent price and excellent service

NOt only did you have the part in stock at a reasonable cost you managed to get a swift delivery- many thanks

This was a OK experience other than the useless courier who had two deliveries for me one from plumb arena and one from another supplier (failed to deliver both items) so not really anything to do with plumb arena. Advice for plumb arena use APC or DPD well tracked delivery services or Royal Mail

Excellent service And quick delivery. I would recommend them to anybody. I would deffinately use them again.

When I could not find what I wanted on their website, I put a query on their live chat notepad and within a few minutes, I had the answer yes they had it in stock. A few minutes later, it was added to their website - remarkable. When I ordered the toilet pan fitting kit, I had an email almost immediately saying that my order was dispatched and would arrive tomorrow and it did. Customer Service does not get better than that.

I recently made my first purchase from Plumb Arena, a Honeywell CMT927 programmable stat. The price was as good as any online and it arrived, well packaged, within 24 hours. So far so good. Having removed the bubble wrap, it was immediately obvious that Honeywell's box was damaged, externally and internally. The batteries, wall plate and stand were all loose inside, I'm sure this is not how Honeywell would have packed them, particularly the batteries. Also one of the settings had been changed from the factory default. So not only had the product been taken out of its box, someone had gone to the trouble of fitting batteries and changing a setting - a display product perhaps. The stat and receiver appeared undamaged, and I really needed to install them immediately, so I went ahead; luckily they are working correctly. So my first, and possibly last, experience of Plumb Arena was unacceptable. Selling 'open box' products is OK if this declared in the advertising and the price is adjusted accordingly, so the buyer is fully aware.

Prompt service, constant contact during shipping. Spot on.

This was an easy to use website with clear prices and easier ordering. I was kept in touch about my order by email and the delivery was fast and efficient. All items were well packed. I will definitely use again..

I wanted a rf controller and it was delivered quickly at a good price

Well impressed with service,only ordered Sunday evening,got email Monday to say on its way,and got it Tuesday.Couldn't have asked for more.