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Samuel Spencer

05 January 2014, 01:58

  • GB

Very good

Cheapest by far and brilliant next day delivery.

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Jim Huish

23 December 2013, 13:43

  • GB

first rate service knowledgeable and fast delivery

I found the staff helpful and nothing was too much trouble. My parts series next day which meant my boiler was up and running the same day! If only plumbers we're this reliable!!

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Ray Parkinson

22 December 2013, 01:27

  • GB

excellent service

answered my queries promptly and efficiently

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Lawrence Friell

15 December 2013, 01:46

  • GB

Great service, quick delivery, what more could you want

I called to check the item was in stock and got an instant answer, there's nothing more frustrating than ordering something online for it not to be in stock, and its rare to be able to get straight through to a person.

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Malcolm Smith

12 December 2013, 22:50

  • GB

Delivered promptly, now fitted and working.

Delivered promptly, now fitted and working.

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Keith Cottam

12 December 2013, 17:13

  • GB

Fast, efficient service

Fast, efficient service, what more can I say.

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Roger Baker

10 December 2013, 02:16

  • GB

I am just at one week waiting for my boiler parts - should have gone to B&Q

Last Tuesday I identified a fault on my Biasi boiler. As I had received good service from you previously I rang too order two parts for the boiler. It was after courier pick-up time and the lady taking the order said that it would be Thursday morning delivery. This was quite understandable and I paid for the parts. Thursday morning the part for the DHW valve arrived in the post, as promised. The thermocouple I had ordered did not appear but the weather was evil and I thought the post was delayed. On Saturday I still had no part. I rang the order office, and after making enquiries the lady informed me that the order had been passed to another office. They did not have one of the parts, but did not bother to tell me. Mon 9th still no parts, I just hope that tomorrow I get the parts. What should have been a quick clean repair is dragging on. A week for parts is not good enough. On Saturday when I rang and the problem hi lighted nobody said lets get a move on it was well we will post it Monday. Please understand when I take my order else where next time. - Roger Baker

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JULIAN FARMER

09 December 2013, 00:42

  • GB

Excellently efficient service

Best price and excellent service

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Jim P

05 December 2013, 00:03

  • GB

Can't fault them!

Cheapest price I found and great customer service and next day delivery Thanks

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Ian Bayliss

04 December 2013, 23:15

  • GB

shopping was easy,recieved good's quickly now await to see about the returns ?

there site was easy to use paid by paypal received goods quickly, but had to return some goods, told what to do and where to send by phone. Done that but have not heard anything since about a refund, I await with interest.1 phone call and a full refund received thanks Plum Arena for excellent after sales service