I have ordered a sofa, supposed to be delivered in November!! I've paid 1000pounds already and now this company is unreachable!! Does anyone know what can be done? Who can we contact to take legal action??

After ordering a Sofa in July and we were placed on pay in 15 weeks, so after being £170 down and after numerous calls and emails that were not replied to, I have since contacted my bank with screenshots of how long I had been on hold several times and I've also sent the emails that have not been replied to and within a few days my bank has refunded all of my money Please all that read this, contact your banks as this is the only way you will be refunded. My Pay Weekly are a complete bunch of shysters, who need to give closure to their customers as they are reading these reviews as I've had one taken down as I named the Director (Mr Marley)! **To the reply I've received on 08/12** As you are unable to answer individual emails, this tells me that you have no staff as you have laid them all off, running an actual credit check on your company has shown me how much trouble you are in, whilst I have sympathy for you on this matter, the way you handled this situation and countless others tells me why you are in this position and used the pay 15 weeks as a way of gaining short term cash leaving hundreds of customers rupped off!!

These people have no Heart, I was promised my money would be in my Bank on 28th of November. I am still waiting, I have telephoned , emailed even called my bank no one can help.

I would like to leave NO STARS I WILL NOT REST TILL I GET MY MONEY BACK! This company is a disgrace, I’m disgusted by the Lack of respect for peoples time, the contact system is a Joke. No 16 in que, no response to emails🤬who will hold these cowboys accountable as I am NOT THE 1

Absolutely disgusted in this *company *. Ordered a stair carpet in August, got told it would be fitted in October. Been trying to call them, message them on fb messenger and emailed them and getting ignored at every turn . Have paid £240, I am disabled and housebound and cant afford to lose this money but looks like I have 😭😭

Paid £600 over 12 months, not heard anything. They are uncontactable. Disgrace of a company taking peoples money off them and not giving the goods. I Went through Halifax bank been waiting 2 weeks now for a refund. Does anyone know how long this usually takes?… thanks

Go through your bank I was just under 700 pounds within contacting my bank and giving all info as paid through my visa debit card I was refunded as I received no goods for the service I was paying for.maybe a message on your page would have saved all the negative feedback. My goods were paid for it was carpet and lino ordered most had been paid for and no answer on your phones didn't help. I had no problem in the past with yous but to be left with no communication for weeks what choice did I have.

If I could give no stars I would, I had previously purchased carpets and roller blinds from this company. So I thought they were reputable. I Had no problems so I got into another contract with my pay weekly this time for a corner sofa. I've had no correspondence from the company since may. I tried the local representatives phone number I got no where, I found an email from a colleague, no answer. I have tried to contact a couple times now through email. No answer. It seems the Facebook page they once had has disappeared as well.

Not even worth the one star!! Was told in October after paying over £400 my sofa would be delivered in 4 to 6 weeks. Iv not heard nothing and have now been blocked on fb, no response to emails and if you try to phone you get cut off after 2 hours in the que. Disgusting company. Avoid at all costs!!!!!

They said I have a phone call on the 29th or the 30th of November I ain’t received no phone call and now they not taking my payments this is bad customer service I been waiting for my sofa since October