This is the worst company ever. 16 weeks been waiting for sofa, lie after lie they've told. Have now started the process through bank to get my £575 back. SCAM SCAM SCAM. avoid at all costs

There was no need for a start i cancelled my order after waiting since June for a fitting i was told in October that the refund will be processed in 30days nothing so far no refund no reply from emails i have been sending all i want is my money back service is so bad dont go there.

Not very happy I'm emailing you loads off times and phoning still no reply what going on with my lamp table and I've paid in full on my delivery for my sofas too thanks catherine o'connor

I wouldn't give this company any stars if it was possible. I have been trying to contact them to no avail for a week now. Calls being disconnected after holding for 45 mins. Social media has vanished no replies to emails. I have contacted several financial services & have been told what I have experienced sounds like it could be some sort of scam. Klarna credit are the credit people for my pay weekly & when contacted them they haven't heard of me. WHERE HAS MY MONEY GONE Please avoid this company

After several attempts still cannot speak to anyone to even get a refund with the company, noone seems to get through to them so they can even get a refund it's ridiculous

Ok so I’ve written a few reviews but after a lot of digging around and research I can honestly say yes I didn’t get my goods and it’s been a horrible experience but now people are going after the wrong person and even now targeting his family and causing a lot crap !! The director David gloyne is in prison !! He was the one who was day to day running of the business and the one who knew exactly what was being done and has set up a scape goat and if you look on companies house you will see how fast other directors left the sinking ship … it’s a bit much to post the other guys personal stuff ( which I have also ) but when going into things a bit deeper there he to be more to it !! David gloyne got 21 years in prison you don’t get that kind of sentence unless your the kind of person capable to do this to all us customers ! Everyone will get their money back it just takes time having spoken to the financial conduct authority myself this morning

They don’t even deserve 1 star, this company is the biggest scam out there NO INTEREST OR HIDDEN CHARGES but yet quotes me £1100 for a 20x10 foot room £400 off on there offer though. So £774 but you have to pay £315 before it’s fitted, made £210 of payments called the office to pay the rest off to be on hold for 6 hours being hung up on before even getting connected while on hold I decided to use estimated carpet websites and was being quoted £400 for all payweekly offered but they don’t charge interest scammers you pay for the item before delivery they outsource the product or fitter and charge you what they like on top! I’ve requested a refund been over 2 weeks and now I have read they can’t even commit to there customers purchases but are still charging and not refunding. I have spoken with my bank raised the issue with them to see if they can help also reported the company to trading standards. Facebook page has now disappeared. Further information gathered by bank the company says it sets up a monthly direct debt for the £40 but what they don’t tell you is when you pay your deposit via card payment they will illegally retain your card details and set a recurring card payment and not direct debit that is agreed. Completely fraudulent of them and I have escalated this with my banks fraud team

I am so disappointed and devastated, having paid almost £800 to not have anything, I took up my old flooring ready for my fitting and now have absolutely nothing, I will not let this drop, absolutely disgusting to put people through this with everything else going on

Absolutely shocking company, Phillip Marley has a lot to answer for! May not of been a scam to begin with but for the last 3 months every single customer has been scammed and robbed of their money. Taking peoples money when they know they have no intentions of delivering the goods. How the staff allowed this to happen is a joke, the lovely lady who allowed me to pay off my flooring a few weeks ago when she knew full well what position the company was in I hope sleeps well every single night, leaving families with no flooring for Xmas and in this cold weather!

Paid for a sofa and haven’t received it been lied to since July from this company absolute shambles!! Andrew Philip Marley the company director who it still has as active should be ashamed and absolutely disgusted in himself that he has allowed his company to put so many vulnerable people through this so close to Christmas!! Very worded letter been sent Also his other companies which he has significant control under APPKETTLE LIMITED and his 75 to 100 % shares in EATONSOUTH LTD think these companies potential should be warned of this absolute cowboy. Had to edit because the horrible individual is clearly watching this reporting everyone you big beauty coward