Laurie was very helpful, organised and was able to answer all of our questions.

Katherine was a pleasure to work with when designing my wedding band! Any and all questions were answered regarding the customization process. This was my first time designing any piece of jewelry and she helped make the process feel so easy. My fiance designed her engagement ring with Cullen and will also be designing her wedding band with them as well!

Kate was super knowledgeable, patient and attentive to the smaller details when choosing our engagement ring. It was an incredibly positive experience and I would highly recommend this place to anyone searching for fine jewellery.

Kat, specifically in the Sydney showroom, was amazing to deal with to find the perfect ring at a great price.

Absolutely recommend Cullen Jewellery if you’re looking for an engagement/wedding ring. Friendly and professional staff, guiding you through the entire process from start to finish. Special shout out to Katherine who provided me all the information and support needed. Really appreciated the responsiveness (both mail and text) and you going the extra mile. Thanks again to you and the team. Wishing you all the best.

We have gotten both our wedding bands and my engagement ring from Cullen. Though we are still waiting on our bands to arrived we have been so pleased with the quality of service and products from Cullen! I look forward to writing a full review once our bands arrive.

Had a great experience choosing an engagement ring at Cullen Jewellery! Tilly was kind & professional, couldn’t recommend more 😊

We had a great experience with Alyssa to help both myself and my partner in trying on wedding bands. She was super flexible and patient with my indecisiveness on tyring on the different rings. Alyssa was also super sweet and had some great suggestions as we had no ideas on what we liked coming into this appointment. We had a great time and would recommend to others.

I recently had the pleasure of working with Giselle at Cullen Jewellery, Perth Showroom, to search for an engagement ring that suited my preferences and requirements. From our very first consultation, Giselle approached the task with diligence, professionalism and customer service to the highest level. Giselle shined when she was able to demonstrate her strengths throughout the diamond and ring setting selection. She took the time to thoroughly explain the various factors that influence a diamond’s quality which ensured I felt confident and well informed at every step of the process. Her extensive diamond and overall industry knowledge was noted with her extreme attention to detail for diamond quality – with the small amount of time allocated, this was impressive to watch as a customer. What stood out most was her genuine commitment to understanding my vision and preferences to work with, as she thoroughly understands how to retrieve this information quickly to produce a sound solution whilst creating a wholesome connection with her customers. Every question I had was met with thoughtful and honest guidance, I genuinely never felt rushed or any sense of pressure and it was clear that she was not simply trying to make a sale, but rather to help create a meaningful product and experience. Once the ring selection had been finalised, consistent communications were made throughout the creation of the ring. These actions communicated as a timeline ensured I felt comfortable throughout each stage of this process. When I had first viewed the ring, I knew Giselle’s quality time and consistent efforts were directly translated into a product that would create a moment to last a lifetime. The entire process was smooth, professional and incredibly rewarding as a customer, due to the outstanding service. As a result, I have come away knowing significantly more about diamonds and the ring industry. A special mention to Chloe and Kristy at the Perth Showroom who also showed close attentiveness to ensure a quality experience was created through their genuine customer service upon ring collection. I wholeheartedly recommend Giselle and the team at Perth Showroom, Cullen Jewellery, to anyone in search of high quality guidance and a wholesome experience when selecting a ring for a significant other. They effectively combine technical expertise with genuine care and a personal touch.

Extremely helpful and relaxed experience.