Helpful and prompt service
Helpful and prompt service. Very happy with purchase
Clear and concise communication
Clear and concise communication. Timely reminders and polite staff.
Helpful and professional!
Emily was extremely helpful and receptive; her honesty and efficiency was highly appreciated! She showed us a variety of rings, gave feedback, and guided us in making our decisions for the wedding bands. Thank you for your kindness and professionalism!
Laura was amazing
Laura was amazing! Super helpful, knowledgeable, and made the whole engagement ring process easy and stress-free. She really took the time to listen and guide us without any pressure. We left feeling confident and excite and couldn’t have asked for better service. :)
Very Helpful Staff
Had a call with Rebecca who talked me through the different details/options available for all the rings and diamonds I was looking for. Also gave me some recommendations and ensured I was happy before completing my order. Rebecca was also very responsive to any emails that I had which made everything much easier to finalize.
Qualified #1 service reviewer in Australia
Symone was a lovely person to work with to sort out our ring. Her tone and manner was gentle and she has a fun personality. She’s a keeper!
Excellent products with customer-first management
Really happy with how the team helped me and my partner select a ring. Particularly impressed with how the store manager, Sophie, stepped in to resolve minor issues and take leadership and ownership of the situation. 10/10 would recommend to friends and family and would happily go back.
Amazing experience with Tilly
We had an amazing experience and Tilly was so helpful and knowledgeable. She understood everything I was asking for and explained everything so clearly.
Jack was amazing! Very happy with our experience
Jack from Cullen Jewellery was great! He explained everything in a way that we could understand, he was honest and listened to what my preferences were. My partner and I loved our experience here and are happy with the outcome!
Fantastic!
Mia was amazing to work with while I was choosing an engagement ring. She made the whole process super easy and enjoyable, and really took the time to help me figure out what I wanted. So glad I had her help, highly recommend!