Exceptional on every level
Liana was a pleasure to meet. We were extremely late to our appointment and she kindly had everything prepared for us upon arrival. Even though we had a short appointment due to us being late, she showed exceptional customer service, care, and value in what we could squeeze into our time. She showed us a selection of beautiful engagement rings and wedding bands and helped us decide the perfect style. Thabk you Liana.
Perfectly explained everything
Perfectly explained everything, even the little issues I had with looks of the rings super quick with responses and definitely felt like she knew what she was doing, so thank you
I loved the simplicity of the process…
I loved the simplicity of the process and the awesome staff
Amazing customer service
Jazz was amazing very knowledgeable and extremely friendly, she was able to take our thoughts and requirements into consideration and apply them to beautiful rings!
Always easy popping into Cullen.
Always easy popping into Cullen, whether it be for repairs, resizing or choosing a ring, the friendly staff make it an absolute breeze
Patient
Patient - Mia was pateient our decision making process and was acknowledged any time my partner and I were speaking. Friendly - Happy, smiling and humorous. Mia made us feel very welcome and comfortable throughout our entire appointment. Informative - Despite the dozens of questions I had regarding stone inclusions and clarity grade, Mia was happy to answer any questions I had in great detail and went above and beyond to explain why sometimes a higher price does not mean a better looking stone.
10/10
Patient - Mia was pateient our decision making process and was acknowledged any time my partner and I were speaking. Friendly - Happy, smiling and humorous. Mia made us feel very welcome and comfortable throughout our entire appointment. Informative - Despite the dozens of questions I had regarding stone inclusions and clarity grade, Mia was happy to answer any questions I had in great detail and went above and beyond to explain why sometimes a higher price does not mean a better looking stone.
Great experience
Liana was amazing! She made the whole experience seamless, informative, and pressure-free. Her knowledge and attention to detail were outstanding. Highly recommend!
Kat was a fantastic help
Kat was a fantastic help! Super knowledgeable and friendly.
Enjoyable wedding band experience
Liana was our Cullen team member today and she was excellent. She was very knowledgeable and patient. She gave me some new ideas to mix metals for my ring and band. This was something I hadn’t even considered but I think I will be ordering this!! The experience was enjoyable and super comfortable for both myself and my fiancé. The showroom was also very elegant and light