Excellent Service
Just booked a trip for 2021 to Aintree with Racingbreaks. Excellent service from them with a great range of options at a really competitive price. Well done and thanks Racingbreaks.
Very helpful
Very helpful and looking forward to a good day
Refusing to issue refund, took 8 minutes to attempt to remove this review, we have now received an email which we have popped at the bottom of this review attempting to blackmail us.
We refuse to remove this review even if that means losing our money. People need to be aware of the scandalous actions. The only way to attempt to get your money back is to open a chargeback with your bank. This protects you against ill acting companies like this. (will update with banks decision on chargeback). We have been waiting for a refund or communication for months. We added this negative review on here and it was challenged within 8 minutes, then commented on within 3 weeks but still no reply to messages or answers to calls. Haydock racecourse have issued a refund 2 months ago, the 3rd party (racing breaks) have not issued a refund ythey have kept/ stolen the money. We have tried to contact via phone several time and email x4 times. No response. Our only option is to open a chargeback with the bank. Spent hours on this so my honest advice is to not trust this company at all. Email recievd 04/07/2020 from racing breaks below "Dear ****, We hope you are well? We're sorry for any delays in getting refunds back to you in regards to your Haydock Booking. We have now received funds back from both the racecourse and other partners and are able to offer a refund for you. Although our Terms and conditions state that refunds are made in credit to use at Racing Breaks, due to the exceptional circumstances we would be happy to be happy to offer a refund if you remove any reviews from Trustpilot and other social media channels. Please let us know when this is completed and we will process the refund Friday 3rd July to the card you originally used Many Thanks -------- Kind Regards, Reservations Racing Breaks"
Very easy to use
Good service, quick and easy to book would recommend racing breaks and will use them again in the future
Great service
Great service, quick
Second time using Racing Breaks as easy…
Second time using Racing Breaks as easy and great package.
Fast
Fast, efficient and easy
Excellent communication
Excellent communication
Shame on Racing Breaks
I booked an ‘Ascot’ package for my mums 80th birthday this year (£800) and whilst I appreciate everything being cancelled due to the coronavirus (I’m a front line worker for the NHS) they have refused to give me a full refund saying I am only entitled to a voucher or book again for next year. I am unable to utilise either (for numerous reasons) however they are point blank refusing to show any compassion or decency and refund the money. Shame on you Racing Breaks.
Racing breaks
It’s always s a breeze to book our yearly outing through racing breaks and love that we have so much time to pay off the amount outstanding before we go. I will always recommend to friends and family.