Fast delivery, nice discount on the item I wanted which was full price everywhere else. I’d never heard of this company, but I’ll definitely be shopping here again.

Easy to order and quick delivery. Very happy with my purchase

Price was competitive and with the discount on first purchase it was even better. Quick despatch and delivery. An all round good first experience. Would def use the company again.

Sent quickly, lovely scents to lift our mood in January 😌 The orange blossom one was bought to remind us of holidays in Mallorca, it’s doing the trick. The winter thyme one is a repeat buy, gorgeous and not just for Xmas.

I was sent the wrong item and although this is forgiven the fact that a week later and two weeks since my original order was placed I am still waiting for it is totally unacceptable. As a minimum the replacement item should have been sent first class tracked when the issue was raised. Very poor service for any item but unacceptable given high end price point.

Order placed 27 Dec as gift for Birthday 3 Jan Item never despatched - email response is ridiculously slow - missed the Birthday and was told waiting for stock - waited patiently for updates but eventually order cancelled and refunded 9 Jan … managed to order item immediately from alternative company and arrived next day Appalling service from Bath and Unwind - avoid and save yourself the stress- lots of great companies who genuinely care about customers … Bath and Unwind do not

I was really nervous about purchasing from Bath & Unwind due to the negative reviews on here, but the item I wanted was significantly cheaper than other websites (it was expensive!), so I took a risk. It was over the Christmas/New year period, so communication was slower. I received my item (I’m thrilled), plus a free bonus hand wash & lotion worth over £56! So a good experience for me.

Great prices, great offers, so much variety of great brands. I bought lots of Tisserand sets the rollerball in the sale for my girly friends presents this year. Quickly processed & delivered.

No issues at all - Found exactly what I was looking for on site, ordered with free delivery & it came without any problems. Really good experience & a great price as well!

Exactly what I was looking for with very reasonable shipping time around Christmas.