Really interesting and informative. I learnt alot!

Really helpful and insightful training that boosted our team's confidence in dealing with difficult situations.

By far the best Pobl training I have attended. Vince was brilliant, very engaging & the course was incredibly interactive! Thoroughly enjoyed!

Great training on conflict resolution, interactive and informative. Felt like Vince knew the subject well and made it really enjoyable.

Vince delivered the managing confrontational situations course to me and my Welsh Water colleagues this week. Out of the dozens of courses I’ve done over my personal and professional life so far, this without doubt sits in the top bracket. A genuinely useful, insightful, poignant and interesting course - all brought to life by Vince’s excellent delivery and presentation skills. It was interesting how Vince shared his real life experiences throughout the course. I really didn’t know what to expect and was not sure how it would be relevant to my role, but the skills and knowledge gained are directly transferable to my career and my personal life. I would even go as far as to say some of the digital security aspects of this course are essential, and it’s truly eye-opening just how much personal data we give away to the internet. I’ve grateful that I’ve learned some of these tips and shared them with my family after the course. The course was a well balanced mix of theory, discussions, activities and group engagement. Perhaps one of the greatest compliments is the feedback from my colleagues who normally go in to courses uninspired, all fed back how useful they found the course. I would absolutely recommend this course to anyone. Well done Vince.

Vince was really engaging and made it an interactive course! I thoroughly enjoyed it.

Vince was fab! Thanks again! YMCA CARDIFF

Great conflict training for youth and community work

Amazing guy really enjoyed the session came away with loads of experience and shocked me on a few things that I didn’t realise that I will probably use everyday

Vince was informative, engaging, and energetic. I was impressed by his attention to detail in remembering everyone's names and their roles within our organisation, as well as the production quality of his training.