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Dot

20 January 2025, 18:28

  • GB

Swiitch have helped us all the way…

Swiitch have helped us all the way through our house purchase. Gemma Clarke has been particularly great—she's always there to answer questions and is very informative. 10/10 would recommend.

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James

20 January 2025, 16:18

  • GB

Isha Mistry very proffesional

Isha Mistry handled the sale of my property. Very pleased with Isha response to my query's & handling of the sale. Very professional & polite & a pleasure to deal with.

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Serin Dipity

20 January 2025, 01:19

  • GT

Smooth process

Smooth process. Ryan Blake was great throughout. Thanks

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Adi G

18 January 2025, 04:19

  • GB

Poor experience selling our flat/buying house - avoid

We recently sold our 1 bed flat with Swiitch, and attempted an onward purchase. Our experience of Swiitch was very disappointing. This is not directed at our allocated para-legal who was kind and patient and tried her best . Rather this feedback relates to the wider Swiitch organisational structure, cutlute, lack of oversight from supervisors/seniors, poor processes & QC, unprofessional advice from certain staff - was really disappointing and made the process needlessly difficult. Especially considering how expensive Swiitch are compared to competitors - i specifically went with Swiitch and paid more to avoid such issues ironically Few examples: - many calls and emails not responded to or acknowledged. Required a lot of chasing at times - phone calls avoided by one senior staff member who even hung up on us after we told them our name - unprofessional and flippant legal advice provided by one of the conveyancers on our onward purchase ( re a particular legal issue we faced on the purchase) which almost caused us to pull out of the purchase needlessly due to such poorly worded advice. - zero contact from the principal conveyancer ( for the entire process as he was off sick and there was no contact from a senior delegate of his either - hence no escalation route for issues. Normally if someone senior is absent, they delegate to someone else senior. We paid for 2 conveyancers - but effectively only had 1. Technically I feel we should have only paid half the fee given this. Our para-legal tried her best but it felt like a lack of guidance/oranisation at times from seniors. - Regular errors in documentation, details, (e.g. even the sale price was incorrect in some of the documents, etc) - we had to check every document, and email, even simple ones due to the number of issues. Again I feel there was a lack of supervision of senior experienced conveyancers at times. Once again - the above issues do not relate much to our allocated para-legal - rather this relates to the Swiitch culture and governance/processes which are clearly not great. I would not recommend Swiitch at all. I actually selected them due to such high reviews on trust pilot - but suggest you read the other 1 star reviews which are a similar story. I do hope Swiitch management sort things out soon but until then, I would avoid!

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Mr Peter

16 January 2025, 18:33

  • GB

Liam Cook exceptional.

Liam Cook who is handling our house sale and purchase has performed exceptionally well which has resulted in a smooth transaction. If the purchase of my new property goes the same way I will be more than pleased. Liam is a credit to Swiitch.

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Mark Fishwick

16 January 2025, 01:43

  • GB

Then whole thing was made simple and…

Then whole thing was made simple and painless to carry out, good communication and clear instructions given. Would happily recommend Ryan Blake and Switch to family and friends.

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enid bushell

15 January 2025, 20:11

  • GB

Ryan kept me informed everytime…

Ryan kept me informed everytime something changed. This communication eased the anxiety levels throughout the sale

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Raymond Truss

15 January 2025, 04:31

  • GB

Very proficient Conveyancers for those wanting to sell or buy a property

I was very happy and pleased with my decision to go with SWiitch in doing my conveyancing with them farmhouse sale and buying . . Even though the whole process was stressful it was great how good they were at answering questions and for the fact that I could call them at that someone would always answer . Would definitely recommend them to anyone wanting to sell or buy a property.

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Jon Ashmore

15 January 2025, 01:13

  • GB

Swiitch Shoosmiths

Our solicitor Vicki was simply excellent. Always available to help no matter the size of the matter and kept us informed of ongoing events well ahead of time. An inevitably stressful process was made seamless by her hard work and attention to detail. Incredibly happy with the service we received.

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Massouhs

14 January 2025, 22:14

  • GB

Generally very good at staying on top…

Generally very good at staying on top of the property sale. Mahi Tasnim who was my dedicated conveyancer completed actions quickly and accurately in our side. I would recommend using Swiitch Law.