My AC was down this Friday afternoon…
My AC was down this Friday afternoon and I put in a request thinking I’d have to go the weekend without it, and not 40 minutes after I posted it the tech was at my door ready to help me. Amazing service! The service tech named Dore with FirstKey homes in Tampa needs a raise pronto!
Had a maintenance order put in for a…
Had a maintenance order put in for a list of issues in the house. He started on the work orders and completed them in a timely manner to the best of his ability.He was pleasent and informative. He addressed all of my questions and concerns.
Payment
The representative was pleasant, polite, courteous, informative, professional and kind.
Khiry Buricuatro was very helpful…
Khiry Buricuatro was very helpful today. The call disconnected and she called back. Also she was very patient and answered all my questions. Thanks!
Attentive and quick to respond
Attentive and quick to respond
Richard is awesome!
Richard is awesome! Always polite and gets all of my questions answered. He is a great asset to FirstKey homes. I’m always glad when he answers my calls!😎
Kyla listened with concern.
Kyla listen to my concerns and was quick to make sure the Established work order ticket was escalated to the local market for review as the scheduled timing for service was 5 days out. Due to the issue it was labeled a urgent matter in hopes to get this corrected asap.
Deyn was very kind and helpful
Deyn was very kind and helpful. He was able to help me make payment for my rent as well as assure me that my account is free from eviction. Thanked me at the end of the conversation.
The agent Deyn was very helpful and…
The agent Deyn was very helpful and friendly and helped me process my payment today.
Ivy helped with understanding why my…
Ivy helped with understanding why my utilities payment showed not paid yet was taken from account