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David Buntyn

04 February 2025, 23:49

  • US

Emergency maintenance …

When I called to notify of an emergency maintenance request. Weng was very detailed. Listened to my issue, documented it appropriately. She then read back exactly my issue to make sure she didn’t miss anything. I hope maintenance is as responsive as Weng was at recording issue.

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Consumer

04 February 2025, 07:16

  • US

Raul Gonzalez was very helpful and…

Raul Gonzalez was very helpful and patient and answered all of my questions… He even gave me a call back when we got disconnected!

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Jennyfer Martinez

04 February 2025, 06:46

  • US

Excelente su atención muy buena

Excelente su atención muy buena

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Ruth Villafaña

04 February 2025, 04:25

  • US

Fam Aboytes

Fam Aboytes Esta review es para el Sr AM IR K Solicitamos un servicio de reparación y el Sr antes mencionado atendió al servicio y hizo un excelente trabajo reparando un liqueo que avía en el garbage disposal y dish washer y solucionó muy bien ahora yo tengo una sonrisa en mi cara y muchos agradecimientos para el y quien lo envío Gracias 🙏🏼

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Curious Jen

03 February 2025, 06:39

  • US

Zyl was very helpful

Zyl was very helpful

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Lee Turner

02 February 2025, 06:11

  • US

Speak with More Confidence

He kept saying debit card and I had to say credit card 3x for him to make sure he was understanding what I was saying. However, he was polite and nice and successfully handled my situation properly.

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Walter L.

02 February 2025, 00:34

  • US

Very polite and helpful

Very polite and helpful

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E.Traylor

01 February 2025, 15:33

  • US

Great customer service

Jhamaica was so understanding ,great custmer service,and when she was unsure of the question I needed answered ,she found it and took care of my issue and was pleasant the whole way through,Thank Jhamaica. First Key she's a keeper

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Kia Denny

01 February 2025, 13:17

  • US

John McDaniel is definitely an ASSET!

John McDaniel had me at “hello”! He exuded professionalism from our very first encounter during the ETA confirmation call. He arrived in a timely manner & resolved 4 maintenance requests that were urgent & his expertise gave me peace of mind regarding my family’s safety. He is always welcome in my home & should be acknowledged for his excellent customer service & people skills! John McDaniel is definitely an asset on the First Key Maintenance Team!

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Inez Tillison

01 February 2025, 05:51

  • US

It was a pleasure working with Joy…

It was a pleasure working with Joy today. She was pleasant and very helpful!