Max was very kind and helped me with my payment! Great customer service!

Jhong was very helpful and kind.

Andrew was very helpful.

Customer service representative was very helpful and responsive to the situation. Thank you Noreen.

Bella was very patient and courteous. She listened to all my issues and made sure to detail the request.

Very helpful at explaining the process & pleasant to speak with.

Stellar service. Kyle and Paul have outstanding professionalism. Job was handled efficiently.

He was helpful in making sure we’ll be able to pay our rent in the 15th since we didn’t have the money due to medical issues from the mold/mildew infestation in our basement so we still waiting for FirstKey to send vendors to resolve issue from Sept storm. It would’ve been helpful to have the late fee waived as well as the rent due to suffering for 2 months from this poor air condition.

Armin Nezirevic did a great job. He listened to my problem and immediately knew what to look for to correct the problem in a timely manner. He was very knowledgeable and explained to me step by step what was causing the problem with my light in the laundry room. Thank you so much!!!

I spoke with Ankita Mitra from Lead Services she helped to answer my questions and she assured me that the person handling my account will contact me soon an email was sent on my behalf.