Ely!
I had the pleasure of talking with Ely. She was amazing and helped me in a nice and timely manner.
I had a question about my lease and Moe…
I had a question about my lease and Moe was able to answer all of my questions.
I had and easy time talking and…
I had and easy time talking and understanding the agent. He answer my concerns and questions. Andrew was really polite!!! Happy Holidays
I have been a resident with First Key…
I have been a resident with First Key home for 6 years and my recent experience with them was handled poorly. I would not recommend anyone to rent with them, unless you want to be scammed. As a rental property management company they rarely provide repairs to your home, most of the responsibility is on the tenant. Even though you request on the portal for a maintenance request, they will schedule it and then when they get there tell you they can't fix it and you will be charged $105 for the visit. This company is unprofessional and definitely would not recommend them to anyone looking for a quality rental property management company!
Great customer service
Our phone conversation was great and you help me to find other options and was willing to work with my budget And go beyond.
Regina was wonderful!
Regina was fantastic, reassuring, and answered all of my questions. She even anticipated some additional questions and provided much needed information without me having to ask!
Andrew was Very professional and polite…
Andrew was Very professional and polite answered all questions
My move-in day was the worst experience…
My move-in day was the worst experience I have ever had! When I arrived at the residence there wasn't a lock box for me to gain access into the home. First of all I find that reaching an actual human being with FirstKey is futile. Sending an email when there is this sort of emergency is pointless. Thank God that the moving company I hired had a mixup with their schedule and was not there waiting for me to open the door! I was unable to move in and could not have someone tell me what I should do in this case. Sadly I have yet to hear from anyone!
Review
Today I had the pleasure of speaking with Mr. Keith Canoso. His patient and kindness help make the request for assistance less stressful. He is definitely a professional. Thanks
great attention
great attention