Grateful for my liaison
The quickness of my loan liaison made the process less painful.
Ongoing communication and timely updates
Ongoing communication and timely updates
Quick and helpful communication
There was relatively no wait times to speak to a real person and get help when trying to refinance my student loans. Everyone we spoke to was very kind and eager to help
Pretty simple
Pretty simple, anything I missed was pointed out via email quickly. Lowered my interest rates by about 4% and saving about 100 a month with a similar payoff date.
Samuel Watson was an amazing…
Samuel Watson was an amazing representative. I was so happy with my loan experience due to his fast efficient work. Thank you so much again!
Good customer sevice
Agent was quick to respond and helpful.
Great approval
No one else would approve me, and especially not at an interest rate this low. My previous variable rate was 60% higher than what ELVI gave me at a fixed rate. Very appreciated.
Great Customer Service
My customer service rep, Dylan, was extremely quick to answer any questions I had and was very helpful throughout the application process.
Kati helped us get everything we needed…
Kati helped us get everything we needed to refinance. Couldn't be happier with the experience. Elfi was straightforward and easy to work with.
Easy!
Fast, easy and customer service was awesome. Communication was superb