Process was pretty easy and painless
The process was easy and the person I worked with was very helpful and always answered my questions quickly.
Highly recommended
The entire process has been smooth and hassle free. I had support every step of the way, and quick responses when needed. In less than a week, I had my approval, and I'm saving quite a bit on my student loans.
Great experience
Great experience. Straight forward process and quick response time on all parties involved.
Very happy with service received.
Excellent and personalized communication, fast decision.
If you are not white don’t even try to get loan from this company
This loan company is one of the worst after 3-4 days getting all information on good credits above 730 income above 15k declined for no reason. They are just pick white people.
HORRIBLE CUSTOMER SERVICE!!
HORRIBLE CUSTOMER SERVICE!! What a waste of time trying to use this company. My wife and I tried to refinance a student loan, and this worthless company made it impossible. Both my wife and I have credit scores of near 800, full time jobs, no late payments in over 5 years. Yet this company denies our application because we told 1 CSR (Samuel Watson) that the process is horrible. He is terrible at his job, and truly has no care for customer experience. It is very clear he hates his job (and I have emails to prove it). BUYER BEWARE of this company.
Easy navigation on web
Easy navigation on web. One to one contact via email and phone with loan officer. Clear as to what documents needed to process loan.
Quick and efficient!
Quick and efficient!
Ease of Process
They have a representative reach out to you for any questions and to walk you through their process. Stan was very responsive and helpful in explaining what information I needed to provide for them in order for the underwriting process to be complete. Great experience.
Exceptional service
Great, professional, and prompt service. Thank you!