Quick and easy refinance of student loans. Great communications

Scott Owen was quick to respond, informative, and answered some of my questions before I even had a chance to ask. He also served as a fantastic intermediary between underwriting and my prior servicer to ensure all financials were squared away.

Colene did an amazing job of walking me through the application process. She remained patient with me and help make sure I had the needed documentation.

Stan was extremely helpful in his quick communications while processing my documents!

I had a great representative that was very responsive and worked with me to get everything done in a timely matter.

Second time refinancing my grad student loans with Elfi, and my experience working with Stan Mitchell was phenomenal both times. Fast, clear, and helpful communication. Asked me only for what he needed and handled all of the internal logistics. I had some unique additional income to report for the underwriting team to consider, and Stan facilitated that process perfectly. The fact that I got to work with Stan was a huge factor in me choosing Elfi over Sofi (who also had great service and a comparable rate), in addition to the easy experience making payments through the Mohela portal. Highly recommend Elfi, and hopefully you too get to work with Stan!

Had an excellent service, thank you !

Colene was so helpful!! She responded quickly indicating that she cared about her job and the people she is working with. Through her, I quickly realized what additional documents I needed so I could move forward with my refinancing. Thank you so much Colene!!

I was nervous to refinance a portion of my loans because I wasn’t sure how hard the process would be. Stan made it incredibly easy and was patient with me as I gathered the required documents. He was very helpful and responded quickly when I had questions.

ELFI was super helpful with every step of the loan refinancing process. I loved how well they were communicating with me throughout it.