Quick and easy process
Quick and easy process. Thanks for all your help!
Great Service
ELFI (Scott Owen in particular) was very helpful throughout the application and approval process. All pertinent information was provided and any communication required was straight-forward and thorough. In the end, the service promised was the service provided.
Very Prompt in addressing my needs!
Very Prompt in addressing my needs!
Stan was incredibly helpful and…
Stan was incredibly helpful and efficient with my loan. I definitely recommend ELFI.
Great customer service. Quick Review. APR is very competitive
APR is very competitive. Not the absolute lowest but very competitive This was a quick and pleasant experience. Both underwriting and loan adviser staff worked quickly, and remained in communication throughout the process. The whole process took less than 5 business days. YMMV I appreciate that almost everyone involved in the process technically work for SouthEast ELFI which reduces miscommunication whereas some lender contracted or outsourced part of the process, resulting in miscommunication at times At SouthEast ELFI, I found that having someone review the document and tagging them with the appropriate description before sending it to underwriting helped to speed things up. This was a good idea, more lenders should do this
Stan Mitchell was a great
Stan Mitchell was a great help as I had just started a new job and had a shorter job history being a newer graduate.
Colene at ELFI was absolutely…
Colene at ELFI was absolutely phenomenal in explaining everything that was required. She was kind and patient. She made us feel welcomed and was an exceptional guide through the process. It would have been so complicated without her! Thank you, Colene!
Stan Mitchell was incredibly helpful
Stan Mitchell was incredibly helpful. He provided a hands on approach and made sure that I had all my documents in order and even made sure to expedite things on his end to help my refinancing application
The process was smooth and easy
The process was smooth and easy. My loan assistnat Stan did a great job and was in constant communication
All-around Competitive
The process was straightforward and moved without delay. The terms are competitive, and the support is great! Stan specifically was very effective.