Super Easy Process
The application process was super smooth and simple. Candace was incredibly responsive for any questions or issues that came up. I highly recommend ELFI!
I was very satisfied with my experience…
I was very satisfied with my experience with ELF. Dylan was very professional and responded to my questions quickly and accurately. I would recommend this company wholeheartedly.
Happy Customer
Process was way easier than I anticipated. It was very helpful to have a consultant assigned to our process. This individual reached out and kept us informed of the next steps.
Quick and easy
Process was quick and easy. Everything was straightforward and I constantly received updates on where I was in the process. I applied one evening and was approved and signed the final documentation in about 2 days.
I worked with Candace Scanlin
I worked with Candace Scanlin. She did very well with emailing me to keep me updated during the application process. She also made herself available in the process of my disbursement. I was really apprehensive about using ELFI because I've never heard of them, but having a real person to work with and a person who was on top of their communication with me made me trust them.
helpful
Andrea Halverson was helpful in guiding me through a process that seemed to require an infinite amount of paperwork.
Responsive
Responsive, knowledgeable, and efficient.
Very mortgage company like
Their loan underwriting process is more like a mortgage company. I have refinanced my loan numerous times with other companies and didn’t have any problems with my financial information that I provided. I liked the rates they offered initially and was keyed on a specific rate but they ended up offering a higher rate after my application was approved. It just felt like a bait and switch type maneuver. Didier, the loan advisor, was helpful and attentive, however.
I worked with Scott O
I worked with Scott O. at ELFI to refinance my student loan. The process was flawless. Scott's communication was clear and quick, and he was genuinely happy to help me get this refinanced. This was as positive of an experience as it could have been. Thanks Scott!
Very Smooth Process
Elfi provided me with a very easy and understandable way to refinance my student loans. I was assigned a loan advisor (Stan Mitchell) who explained everything to me and guided me through the process. Working with Stan made the process flow very smoothly from beginning to end.