Applying for this loan was really a pleasure.
Education Loan Finance was the third company I applied to refinance my student loan. They approved me in a day. I was surprised of the fast approval. I applied on Saturday, and there was a live person to answer a few questions I had. This is another big plus for me. The other two companies I applied with, one approved me and never notified about the result. Then they cancelled the process because I did not signed in time and sent me a notification the application was declined. The other company, after two weeks, the application is still pending. Very important also, the rate available from Education Loan Finance was second to best, which is very very good.
Quick responses
Quick responses, good and easy to interpret instructions, great experience
Scott was great
Scott was great. He promptly reached out when there was a question about my application and gave very specific instruction that were very helpful for rectifying it. He also kept me updated about next steps. Thank you, Scott!
Candace Scanlin was amazing
Candace Scanlin was amazing. Super fast responses and really helpful
Andrea was very helpful and quick to…
Andrea was very helpful and quick to respond to any questions!
Stay away
Stay away. Offered me one rate, pushed me to go through so many hoops and then increased my rate by 100 basis point. This lender is a classic 'Bait and Switch' lender.
Very quick and easy
Very quick and easy. Stan Mitchell was very responsive and quick to get answers. Would definitely recommend!
Great customer service!
Refinancing my loans with ELFI was a seamless easy process, especially thanks to Stan M. He emailed and texted me when documents needed to be uploaded and to inform me of next steps.
Fantastic Refinancing Experience
I've refinanced my loans a couple of times with different companies and this was by far the fastest and easiest refinancing process I've ever experienced. Great customer service - My Loan Advisor emailed and texted me with every update to my application status. His emails were extremely helpful and really described what I should expect every step of the way. It made the experience feel personalized. I highly recommend ELFI.
Excellent Application Experience
Colene, my loan advisor, was very helpful and made the application process seamless. She responded to my emails promptly. ELFI's application process was simple and they made their decision quickly. I would recommend refinancing a student loan with ELFI!