Louis did a good job and took the time to answer our questions

Good service

So helpful with activating and setting up my alarm system. Everyone I’ve spoken with at Fluent has been knowledgeable and able to solve things on my end over the phone. The person who helped me activate my builder installed system myself was extremely patient and made sure everything was working properly prior to ending our call. Had to call today because system would not stop beeping. Resolved in five minutes.

We have been Fluent customers for several years now, anytime we need a technician to upgrade or add to our systems they always send out top notch (Professional Technicians) great company and excellent field staff/technicians. The technician (Shay) that did the installation today was over the top professional and was extremely knowledgeable about all of the equipment and various options to make everything work properly.

Aman Vaid the service Tech in the Saskatoon area is awesome. Having an issue with a door sensor that could not be fixed over the phone. Aman showed up and was able to resolve the issue. He takes extra time to verify that the whole system is working properly and explained more option in the panel. Every company needs more employees like Aman.

I love my fluent system. My cameras work great, and they record 24/7

Nice , friendly helpful advice and service.

The alarm system came with the house. It desperately needed servicing and a full reset. Luis spent a couple hours verifying everything. Later Ély patiently walked me through setting up the phone app and verifying that all the functions from furnace to door locks and arming all worked. Excellent service from both tech support and the service technician 👍

Tried to cancel my service with them after a little over a year due to moving and don't need anymore,purchased all the equipment up front and was told that i still have 2 years in contract,went through all of my emails with Fluent and nowhere does it state anything about a contract,under impression after buying equipment was no contract for financing...stay clear of them...equipment and service is not that good anyways

I’m very surprised to see ratings lower than 4 here. My alarm panel had a swollen battery for a while but tonight was the first time I could open the panel to discover this - and why I’ve received system tamper messages. I have been very, very pleased with every call I’ve had with Fluent customer service. They have been patient, helpful and unlike some places you call, they take good notes on their end. Honestly, some of the most consistently positive customer service experiences I’ve had and why I feel compelled to write.